Parts Specialist

Kirby; Oklahoma City (OK); On-site; USD 22,000 - 30,000; Full time

Job summary

United Engines is seeking a Parts Specialist to work in its Oklahoma City location. You will read catalogs and computer displays to identify part numbers and prices, determine required parts, and handle phone orders with customers.

Responsibilities include inventory, sales quotes, and processing payments or credits. The role involves assisting customers, demonstrating parts, and advising on substitutions when replacements are not available.

Qualifications

• Read catalogs or computer displays to determine replacement part stock numbers and prices.
• Determine replacement parts required from inspections, requests, or descriptions.
• Receive and fill telephone orders for parts.
• Fill customer orders from stock and prepare sales slips or contracts.
• Receive payment or obtain credit authorization.
• Take inventory of stock and manage parts in the storeroom.
• Advise customers on substitutions when identical replacements aren’t available.
• Examine returned parts for defects and process exchanges or refunds.
• Demonstrate equipment to customers and explain functioning.

Responsibilities

• Place new merchandise on display and measure parts to ensure sizes match.
• Repair parts or equipment as needed and provide quotes for multi-part orders.

Skills

Catalog reading

Customer service

Verbal communication

Written communication

Inventory management

Sales quoting

Education

GED

Tools

Microsoft Office

Oracle

Job description

United Engines is Now Hiring a Parts Specialist at 5555 W Reno, Oklahoma City, OK 73127. Sell spare and replacement parts and equipment in repair shop or parts store for multiple product lines.

Responsibilities

• Read catalogs or computer displays in order to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Receive and fill telephone orders for parts.
• Fill customer orders from stock.
• Prepare sales slips or sales contracts.
• Receive payment or obtain credit authorization.
• Take inventory of stock.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Examine returned parts for defects, and exchange defective parts or refund money.
• Mark and store parts in stockrooms according to prearranged systems.
• Discuss use and features of various parts, based on knowledge of machines or equipment.
• Demonstrate equipment to customers and explain functioning of equipment.
• Place new merchandise on display.
• Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
• Repair parts or equipment.
• Calculate and provide sales quotes to customers on multi-part orders.

Qualifications

• Ability to perform work accurately and thoroughly.
• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Ability to take care of the customers’ needs while following company procedures.

Computer Skills:

• Proficient in Microsoft Office applications (Word, Excel, Outlook). Oracle experience preferred.

Education/Experience:

• High School Graduate or General Education Degree (GED) and two to four years related experience.

Physical Conditions & Requirements:

• Parts department environment. Parts storage area may not be air conditioned.