Parts Specialist

Pete's RV Center; Millis (MA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company match

Paid holidays & paid time off

Paid uniform service

Performance-based bonus opportunities

On-the-job training

Advancement and relocation opportunity

Job summary

Pete's RV Center in Millis, MA is seeking a Parts Specialist to help customers identify and purchase RV parts and accessories, while supporting service technicians.

This fast-paced, high-volume role rewards strong customer service, organization, and product knowledge, with ongoing training and opportunities for career growth and advancement.

Hourly pay plus performance-based earnings reflects a team-oriented workplace that values accuracy, reliability, and friendly, professional service.

Qualifications

• Strong customer service skills with a friendly and professional demeanor.
• Experience in retail, parts, automotive, or RV industry preferred.
• Ability to work in a team-oriented environment.
• Excellent communication skills (verbal and written).
• Basic computer skills and familiarity with POS systems.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Valid driver's license with a clean driving record.

Responsibilities

• Assist customers in identifying and purchasing the correct RV parts and accessories.
• Provide excellent customer service in person, over the phone, and via email.
• Process sales transactions accurately, including cash handling.
• Maintain organized inventory, restock shelves, and create appealing product displays.
• Utilize catalogs and online systems to research and source parts.
• Collaborate with service technicians to fulfill parts requests for service orders.
• Manage special orders and notify customers when parts arrive.
• Perform inventory tasks including cycle counts, stocking, and organization.
• Assist with shipping and receiving.
• Maintain a clean, organized showroom and parts area.

Skills

Customer service

Teamwork

Communication

Multitasking

Attention to detail

Basic computer skills

Driver's license

Tools

POS systems

Job description

Parts Specialist ? Earn $60k+ Your First Year! Join a fast-paced, customer-focused team where your product knowledge and service skills directly impact your earnings. Schedule: Full-Time | Saturday Availability Required | Overtime Available

About the Role Pete?s RV Center is seeking a Parts Specialist to support both customers and service technicians by providing the right parts and accessories quickly and accurately. This role is ideal for someone who enjoys customer interaction, organization, and working in a fast-moving environment. You?ll play a key role in keeping both retail and service operations running efficiently.

This Role is Perfect for Someone Who:

• Enjoys helping customers find the right solutions.
• Has an interest in automotive, RV, or mechanical parts
• Thrives in a fast-paced, high-volume environment.
• Is detail-oriented and highly organized
• Wants to grow within a stable, expanding company.

Key Responsibilities

• Assist customers in identifying and purchasing the correct RV parts and accessories.
• Provide excellent customer service in person, over the phone, and via email.
• Process sales transactions accurately, including cash handling.
• Maintain organized inventory, restock shelves, and create appealing product displays.
• Utilize catalogs and online systems to research and source parts.
• Collaborate with service technicians to fulfill parts requests for service orders.
• Manage special orders and notify customers when parts arrive.
• Perform inventory tasks including cycle counts, stocking, and organization.
• Assist with shipping and receiving.
• Maintain a clean, organized showroom and parts area.
• Support the team with additional tasks as needed.

Requirements What We?re Looking For

• Strong customer service skills with a friendly and professional demeanor
• Experience in retail, parts, automotive, or RV industry preferred
• Ability to work effectively in a team-oriented environment.
• Excellent communication skills (verbal and written)
• Basic computer skills and familiarity with point-of-sale systems
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment.
• Valid driver?s license with a clean driving record required.

Physical & Work Requirements

• Ability to lift and move parts and inventory as needed.
• Comfortable with standing, walking, and handling physical inventory tasks.
• Ability to work in a warehouse and retail environment.

Why Join Pete's RV?

• Hourly pay plus performance-driven earning potential
• High-volume environment with consistent workflow
• Team-oriented, supportive work environment
• Opportunities for career growth and advancement
• On-the-job training to build product knowledge and skills.

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid holidays & paid time off
• Paid uniform service.
• Performance-based bonus opportunities
• On-the-job training
• Advancement and relocation opportunities

About Pete's RV Pete's RV Center is a family-owned business that has been helping families enjoy the outdoors since 1952. We are a high-volume, high-performing RV dealership group across New England, the Mid-Atlantic, and Indiana, and we continue to grow across multiple states. We foster a team-driven, results-oriented culture where employees are valued and rewarded for their contributions.