Parts Specialist

PT Holdings LLC; Camp Hill (Cumberland County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage

Monthly incentives on parts

Paid time off & holidays

Health, dental and vision insurance

Company match 401k

Job summary

K & D Factory Service seeks a Parts Specialist to join our team in a fast-paced, supportive environment. You will assist customers, technicians, and vendors, place orders, and resolve issues while maintaining strong communication across branches.

Responsibilities include handling inventory, learning our systems, and providing a friendly phone presence. Some travel to branches is limited; a high school diploma and driver's license are required.

Qualifications

• High school diploma or equivalent preferred.
• Driver's license required.
• Experience in customer service is a plus.

Responsibilities

• Provide excellent customer service to customers, technicians and vendors.
• Place purchase orders with vendors and manage orders carefully.
• Resolve problems with customers and vendors.
• Maintain basic knowledge of Word, Excel and Outlook.
• Maintain a warm and friendly phone voice.
• Inventory management experience preferred but not required.
• Adapt to a fast-paced, changing industry and environment.
• Limited travel to branches as needed.

Skills

Customer service

Phone communication

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Position at K &D Factory Service

Part Specialist

We are currently seeking a qualified person who wants to work in a fast-paced, and fun environment, if that sounds like your type of workplace.

K &D Factory Service has been operating in the Keystone state since 1945. K &D specializes in the repair of commercial refrigeration, HVAC, and food service equipment in restaurants, schools, hospitals, and nursing homes. Our Parts Specialist supports 7 branches in York, Lancaster, Williamsport, Allentown, Altoona, Scranton and Harrisburg, where the position is based.

Responsibilities and Duties:

• We focus on excellent customer service with customers, technicians, and vendors
• Placing purchase orders with vendors, we take pride and great care in every order we fill for our customers.
• Problem resolution with customers and vendors.
• Basic working knowledge of Microsoft Word, Excel, and Outlook
• Warm and friendly phone voice
• Inventory management experience preferred but not necessary
• Ability to work in a high-paced environment
• A willingness to learn and adapt to an ever-changing industry
• Limited travel to branches

What K &D has to offer

• Competitive hourly wage
• Monthly parts incentives
• Paid time off & holiday pay
• Industry Competitive benefits package Health, Dental and vision
• Company match 401k-company provided long and short-term disability
• Employer-paid life insurance
• Dental Insurance
• Health insurance
• Paid time off
• Vision insurance
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

K & D Factory Service Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Completion of a satisfactory background check and drug screen is required.
• Must be at least 18 years of age
• Valid Driver's license and clean driving record

K & D Factory Service Inc. is an Unlimited Service Group company.