Parts Sales Manager - Lead Team & WOW Service

AutoZone; Muncie (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional WOW! Customer Service while executing store operations with excellence.

Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions.

Qualifications

• Experience leading and developing a high-performing store team.
• Strong communication in English; bilingual Spanish preferred.
• Familiarity with inventory control and merchandising.
• Track record of meeting sales targets.
• Ability to follow structured store procedures and safety protocols.
• Customer service excellence and WOW experience.

Responsibilities

• Assist Store Manager in supervising and coaching staff.
• Drive sales performance and customer service excellence.
• Maintain inventory accuracy and merchandising standards.
• Oversee cash handling, shrink control, and store procedures.
• Support commercial accounts and timely deliveries.
• Resolve customer concerns quickly and professionally.
• Ensure PPE use and safety compliance.
• Collaborate with hub and department leaders.

Skills

Leadership

Communication

Teamwork

Inventory Management

Sales Target

Process Orientation

Safety & Compliance

Problem Solving

Commercial Account Support

Education

ASE Certification

Job description

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional WOW! Customer Service while executing store operations with excellence.

Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions.