Parts Sales Counterperson I — Growth & Training

Ultipro; Redding (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits package

Paid holidays

Advancement opportunities

Training and development

Job summary

Pape’ Machinery, Inc. is seeking a Parts Sales Counterperson I in Redding, CA. You’ll be the go-to parts expert, helping customers identify needs and securing the right parts for equipment maintenance and repair.

You’ll engage customers face-to-face or by phone, using literature, systems, and growing product knowledge to provide timely solutions. A customer-focused attitude and strong teamwork will drive success in this role.

Qualifications

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Be the go-to parts expert for customers at the counter or on the phone.
• Identify customer needs and provide timely, accurate parts recommendations.
• Use product literature, software systems, and knowledge to fulfill parts requirements.
• Translate technical details into actionable parts support and build client relationships.
• Contribute to a positive customer experience and reliable service.

Skills

Parts counter experience

Parts inventory knowledge

Self-motivation

Fast-paced environment

Customer communication

Organizational skills

Job description

Pape’ Machinery, Inc. is seeking a Parts Sales Counterperson I in Redding, CA. You’ll be the go-to parts expert, helping customers identify needs and securing the right parts for equipment maintenance and repair.

You’ll engage customers face-to-face or by phone, using literature, systems, and growing product knowledge to provide timely solutions. A customer-focused attitude and strong teamwork will drive success in this role.