Parts Route Sales Representative

The Pete Store LLC; Berlin (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Affordable health Insurance (medical,

401K with company match

Paid holiday and vacation

Commission programs

Job summary

The Pete Store LLC is seeking an Account Manager to maintain and grow relationships with existing and prospective customers. You will manage dealer relationships, conduct daily sales calls, visit customers, and identify new business opportunities.

You will also coordinate parts orders, communicate delivery details, and support pricing discussions to maximize customer satisfaction. You will participate in weekly sales calls, dispatch marketing material, and track your personal sales growth.

Qualifications

• High School diploma or GED required.
• 1 year experience in sales or customer service preferred.
• Able to conduct daily sales calls and visit assigned customers.
• Strong communication and negotiation skills.

Responsibilities

• Visit assigned customers.
• Conduct daily sales calls.
• Prospect for new customers.
• Identify new business opportunities within current customer list.
• Spend time cold calling assigned customers.
• Communicate parts orders to counter staff and ensure urgency.
• Check delivery dates for non-stock items with customers.
• Deliver or pick up parts as needed.
• Follow up on orders to ensure customer satisfaction.
• Participate in weekly service sales with service salespeople.
• Update customer records and maintain mailing lists.
• Attend trainings and local events when possible.
• Promote awareness of sales opportunities across departments.

Skills

Account management

Sales

Customer relationship

Prospecting

Cold calling

CRM

Education

High School diploma or GED

Tools

CRM

Job description

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

Affordable employee health Insurance (medical, dental, vision)

401K with company match

Paid holiday and vacation

Commission programs

Summary

Serve as an account manager for existing and prospective customers by managing relationships and ensuring a high level of dealer support for a diverse range of customer types.

• Visits assigned customers.
• Conduct daily sales calls
• Prospects for new customers.
• Identify new business opportunities within current customer list and solicitation of new accounts.
• Spend time at the dealership cold calling assigned customers.
• Communicate parts orders to counter staff to ensure the proper level of order urgency and delivery instructions.
• Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering.
• Deliver or pick up parts as needed
• Reviews any special orders with the parts manager and obtains his/her approval.
• Work with parts management to negotiate and manage customer discounts.
• Advises counterperson on delivery instructions.
• Follows up on parts orders to ensure that customers have been served properly.
• Participates in weekly service sales with service salespeople.
• Turns in completed call reports and expense reports to management.
• Regularly updates customer records to reflect changes to customers' names, addresses etc.
• Adds new customers to appropriate mailing lists.
• Attends training seminars and local customer events when possible.
• Acts as a public relations liaison for the dealership.
• Maintains professional appearance.
• Track personal sales growth and goal achievement.
• Participate in weekly sales calls.
• Actively dispatch monthly marketing material and sales promotions.
• Coordinate service work with service support staff.
• Promoting awareness of sales opportunities across all departments.
• Other tasks as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume and
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret graphs.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Qualifications

Experience

Required

1 year:

High School diploma or general education degree (GED)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.