Parts Outfitter Associate

Bish's RV, Inc.; Cheyenne (WY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Vision & dental

401K matching

Employee discounts

Life insurance

Gym reimbursement

Career advancement

Incentive trip

RV borrowing

Insurance guidance

Team culture

Job summary

Bish's RV, a leading family-owned RV dealer, is hiring a Parts Outfitter Associate in Cheyenne, WY. You’ll source, organize, and distribute RV parts, assist customers and technicians, and maintain a well-stocked, accessible parts department to keep service bays running smoothly.

Responsibilities include helping customers select parts, processing orders, managing inventory, and working with vendors. A customer-service mindset and ability to lift 50 pounds are essential for success.

Qualifications

• Experience in RV parts, automotive parts, hardware retail, or similar environment preferred.
• Strong customer service and communication skills.
• Basic understanding of RV systems and components.
• Ability to stay organized in a fast-paced setting.
• Must be able to lift at least 50 pounds and work two Saturdays a month.

Responsibilities

• Assist customers in selecting RV parts and accessories that fit needs and budget.
• Support technicians by pulling parts, verifying compatibility, and delivering to service bays.
• Receive, inspect, and stock incoming parts while maintaining inventory records.
• Organize shelves and displays for accessibility and cleanliness.
• Process orders in person, by phone, and online, including quotes and returns.
• Maintain knowledge of RV brands, systems, and components.
• Communicate with vendors on availability, pricing, and special orders.
• Assist in cycle counts, inventory audits, and discrepancy resolution.
• Provide recommendations on accessories and add-ons to boost sales.

Skills

Customer service

Inventory management

Communication

Computer literacy

Lifting capability

Tools

Parts-management software

Job description

Description

The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well-organized parts department.

Job Details

The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well-organized parts department.

Key Objectives

• Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs
• Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility
• Maintain proper stock levels, ensure accurate counts, and support timely restocking

Responsibilities

• Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget
• Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays
• Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records
• Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal
• Process customer orders in person, by phone, and online, including quotes, invoices, and returns
• Maintain knowledge of RV brands, systems, and commonly used components
• Communicate with vendors to check availability, pricing, or track special orders
• Assist in cycle counts, inventory audits, and resolving discrepancies
• Provide recommendations on accessories, upgrades, and add-on products that enhance customer experience and increase sales

What You’ll Bring

• Ability to pass a background and drug test
• Demonstrate alignment with the Company's vision, mission, and core values in all interactions
• Experience in RV parts, automotive parts, hardware retail, or a similar environment (preferred but not required)
• Strong customer service and communication skills
• Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance)
• Ability to stay organized, multitask, and manage inventory in a fast-paced environment
• Comfort with computers and parts-management software
• Attention to detail and willingness to learn the technical aspects of RV components
• Must be able to lift at least 50 pounds
• Must be able to work at least two Saturdays a month

Expected Results

• Accurate and timely delivery of parts to customers and technicians
• Improved service workflow due to efficient parts management
• High customer satisfaction through knowledgeable and friendly assistance
• Reduced inventory errors, stockouts, and service delaysWell-organized parts department that supports efficient daily operations

Resources

• Parts management and inventory software tools
• Vendor catalogs, OEM parts guides, and technical reference materials
• Support from purchasing, service, and customer service teams
• Training on RV systems, product lines, and parts-management best practices
• Organized storage areas, displays, and equipment for stocking and handling parts

Who We Are

Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.

We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose". Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.

Perks

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• Annual Incentive Trip for Top Performers
• RV Borrowing Program
• Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
• Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.