Location: 360 S Military Trail, West Palm Beach, FL 33415
Responsibilities
- Train parts department and warehouse staff
- Organize and oversee employees’ work and schedules
- Conduct performance evaluations that are timely and constructive
- Handle discipline and termination of employees as needed and in accordance with company policy
- Assist retail and shop customers in selecting required parts in a friendly, professional, and efficient manner
- Answer phone calls, providing price quotes and other information
- Provide a high level of service to internal and external customers
- Locate out-of-stock parts from outside sources and submit emergency orders as needed
- Follow up on back‑ordered parts
- Replenish assigned inventory
- Assist outside sales representatives with their orders
- Ensure all internal requests for parts are billed on service repair orders
- Receive payment from retail customers or obtain credit authorization
- Other duties as assigned
- Receive and validate correct count of incoming part shipments
- Ship parts – coordinate activities with delivery drivers and outbound freight carriers
- Stock and pull inventory, including organizing shelves and rotating stock
- Oversee remanufactured parts core management process (from core credit to customer to processing returns to assigned location)
- Assist with inventory control functions, maintaining accurate bin locations, quantity verifications
- Maintain a neat and orderly warehouse and clean workspace
- Provide occasional delivery service
- Oversee delivery vehicle and warehouse equipment maintenance schedules
- Supervise delivery drivers and warehouse laborers
- Minimum three years warehouse inventory stocking experience. Past leadership based warehouse roles are a plus. Past automotive, transportation or heavy duty trucking parts experience is a plus.
Qualifications
- Excellent managerial and supervisory skills
- Ability to perform well under pressure and understand the fluctuating needs for various replacement parts to excel in the role
- Ability to read work orders submitted by service department
- Excellent communication and interpersonal skills
- Thorough understanding of how to use tools required for the trade
- Computer proficiency
- Valid Driver’s License (for delivery of parts)
Experience & Education
- High school diploma or GED equivalent required
- Minimum successful completion of technical school program and/or five years of experience in automotive shop
- One year of experience in parts counter sales, or an Associate’s degree and one year of experience in the industry
- One year or more certificate from college or technical school preferred
- Minimum three years warehouse inventory stocking experience
Physical Requirements
- Must regularly stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Frequently required to walk, climb, or balance
- Occasionally required to sit, stoop, kneel, crouch, or crawl
- Must regularly lift and/or move up to 100 pounds
- Specific vision abilities required: close vision, distance vision, and peripheral vision
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Occasionally exposed to moving mechanical parts and high, precarious places
- Noise level in work environment is usually moderate
EEO Employer