Parts Manager

Yancey Bros. Co.; Savannah (GA); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package

401k plan with strong company match

Employee profit sharing

Financial wellness coaching

Paid vacations

Descripción de la vacante

Yancey Bros. Co. is seeking a Parts Manager to lead the daily parts operation for the service branch in Georgia. You will manage staff, budgets, inventory, and customer relations while upholding a Safety First culture.

You will hire and develop employees, address issues, and drive financial performance. Responsibilities include cost control, developing loyal customers, and maintaining strong interdepartmental relationships with OEM reps.

Formación

• Able to obtain forklift certification.
• Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices.
• Willingness to work in hot/cold weather conditions.
• Problem solving and multitasking; safety conscious and customer focused.
• Be self-driven and take pride in your work.

Responsabilidades

• Participate in required safety programs and ensure all employees complete safety training.
• Manage daily branch operations including staff oversight, P&L review, budgeting, and safety compliance.
• Direct store-related staff and ensure adherence to SOPs and company policies.
• Develop, evaluate and motivate staff; conduct annual performance evaluations and create development plans.
• Control expenses through systematic planning and budgeting; monitor inventory levels.
• Assist customers in resolving parts-related complaints and questions.
• Support revenue and profit goals, inventory planning, and headcount for budgeting.
• Ensure safety audits, training, and compliance with OSHA, EPA and DOT regulations.
• Maintain clean, safe facilities and foster a customer-service oriented atmosphere.
• Oversee branch goals, communications with Sales Teams, and accounts receivable collections.

Conocimientos

Forklift certification

Lift 50 lbs

Safety minded

Problem solving

Multitasking

Customer focus

Self-motivated

Educación

High school or equivalent

Equivalent college degree

Descripción del empleo

Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the Parts Manager you will be responsible for leading the Parts Team in the daily parts operation for the service branch. This position is responsible for providing a safe workplace and developing a “Safety First” culture. The Parts Manager position is responsible for hiring and developing employees as well as addressing employee issues. This position will be fully responsible for the financial performance of the assigned store(s) and cost centers. As such, it will fall on the Parts Manager to create an operating budget, control costs, build loyal customers, meet financial objectives, and establish good employee relations. The Parts Manager must address employee and customer complaints in a timely manner, with the focus being to establish and maintain an efficient and pleasant work atmosphere and loyal customer following. Additionally the Parts Manager must stay current on the manufacturer's product offerings that are supported, as well as their policy procedures and warranties while ensuring good working relationships with other departments and OEM representatives.

Primary Responsibilities:

• Participate in required safety programs and ensure that all employees complete safety training and work in a safe manner.
• Responsible for the daily operation of the branch location, including managing location staff,reviewing profit and loss, staffing, employee development and training, equipment utilization, equipment maintenance, and safety regulations.
• Direct various staff members in the performance of their store-related positions.
• Support and train employees on Standard Operating Procedures and ensure that all company policies and procedures are followed.
• Develop, evaluate and motivate staff. Ensure that a formal evaluation session with each employee is completed annually. Creating developmental / learning plans for each employee. Handle any disciplinary actions in compliance with company policy.
• Plan and establish systems to control expenses.
• Monitor inventory levels to assure customer needs can be met on a timely basis.
• Assist customers in the resolution of complaints regarding parts.
• Assist in the development of revenue and profit goals, inventory requirements, and headcount requirements for budgeting purposes. Prepare annual operating budgets.
• Responsible for safety audits, safety training, compliance with State and Federal OSHA, EPA and DOT regulations.
• Maintain company operating facilities in clean, orderly, and safe condition.
• Establish an atmosphere of customer service throughout the facility.
• Ensure job standards are met, arrange work assignments to cover for vacancies and absences, and keep attendance records.
• Administer Parts strategies for promotions and products
• Support and communicate regularly with the Sales Teams
• Oversee/assist in the collection of accounts receivable.
• Accountable for monthly reports, including filing all injury reports.
• Conduct monthly meetings (safety, financials and current company information)
• Establish and communicate Branch goals.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should be organized, show an attention for detail and a sense of urgency. You should have basic computer skills, safety conscious and the willingness to learn. The ability to multitask, problem solve and provide superior customer service are essential to this position as well.

Education/Experience:

• High school or equivalent
• Specific industry experienced desired or an equivalent college degree.
• Minimum of 3 to 5 years of experience.

Required Qualifications/Skills:

• Able to obtain forklift certification
• Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices
• Willingness to work in hot/cold weather conditions
• Problem solving and multitaskingSafety conscious and customer focused
• Be self-driven and take pride in your work

Preferred Qualifications/Skills:

• Prior experience in a warehouse environment

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Compensation
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Tuition Reimbursement
• Ongoing Training

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.