Parts Delivery Pro: Safe, Efficient Customer Service

O'Reilly Automotive Stores, Inc.; Rogers (AR); On-site; USD 21,000 - 30,000; Full time

Job summary

O'Reilly Auto Parts in Rogers, AR is hiring a Delivery Specialist to operate store vehicles, deliver parts to professional customers, and collect COD payments. You will use fleet devices, capture signatures, and perform daily vehicle inspections.

You may assist customers, stock shelves, and help with merchandising as business requires. Qualifications include strong communication, quick alphanumeric matching, and a valid driver's license; Spanish is a plus.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day’s business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Driving record compliance

Driver's license

Familiar with automotive parts

Light equipment operation

Spanish language

Job description

O'Reilly Auto Parts in Rogers, AR is hiring a Delivery Specialist to operate store vehicles, deliver parts to professional customers, and collect COD payments. You will use fleet devices, capture signatures, and perform daily vehicle inspections.

You may assist customers, stock shelves, and help with merchandising as business requires. Qualifications include strong communication, quick alphanumeric matching, and a valid driver's license; Spanish is a plus.