Parts Counterperson

Toyota of Naperville; Naperville (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Union benefits

Medical, dental, and vision insurance

Paid time off

Vacation after 1 year

Vacation after 2 years

Career advancement

Job summary

Toyota of Naperville is seeking an Automotive Parts Counterperson to manage and coordinate the sale of parts and accessories for retail and wholesale customers. You will assist customers, locate parts, and verify availability while coordinating with service technicians.

This position offers a competitive salary, union benefits including medical, dental, and vision insurance, paid time off, and opportunities for growth within the dealership.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of experience in an automotive parts department.
• Excellent customer service and communication skills.
• Proficient with electronic parts catalogs and inventory systems.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Greet and assist all customers in a friendly and professional manner.
• Provide excellent customer service by accurately and efficiently fulfilling parts orders.
• Communicate with service technicians to determine parts needed for vehicle repairs.
• Check availability and prices of parts in inventory and through various suppliers.
• Utilize electronic catalogs and resources to look up and locate parts.
• Maintain accurate inventory records and ensure parts are stocked and organized.
• Process payments and returns for parts purchases.
• Follow up with customers to ensure their satisfaction with their parts purchases.
• Collaborate with sales and service departments to identify and promote parts and accessory sales opportunities.
• Stay updated on new products, promotions, and policies in the automotive industry.

Skills

Customer service

Communication

Parts lookup

Inventory systems

Education

High school diploma or equivalent

Tools

Reynolds & Reynolds

Job description

The Automotive Parts Counterperson at Toyota of Naperville will be responsible for managing and coordinating the sales of automotive parts and accessories to both retail and wholesale customers. This individual will play a key role in maintaining a high level of customer satisfaction and ensuring the timely and accurate fulfillment of orders.

Schedule:

Monday-Wednesday & Friday: 10:30 AM-7:00 PMThursday: OffSaturday: 9:30 AM-6:00 PMSunday: Off

Compensation & Benefits:

The Automotive Parts Counterperson will receive a competitive salary of $40,000 -$56,000 and comprehensive union benefits package, including medical, dental, and vision insurance, and paid time off. One week vacation after 1 year, two weeks after two years. This position also offers opportunities for growth and career advancement within our dealership!

Responsibilities:

• Greet and assist all customers in a friendly and professional manner
• Provide excellent customer service by accurately and efficiently fulfilling parts orders
• Communicate with service technicians to determine parts needed for vehicle repairs
• Check availability and prices of parts in inventory and through various suppliers
• Utilize electronic catalogs and resources to look up and locate parts
• Maintain accurate inventory records and ensure parts are stocked and organized
• Process payments and returns for parts purchases
• Follow up with customers to ensure their satisfaction with their parts purchases
• Collaborate with sales and service departments to identify and promote parts and accessory sales opportunities
• Stay updated on new products, promotions, and policies in the automotive industry

Requirements:

• High school diploma or equivalent
• At least 2 years of experience working in an automotive parts department
• Excellent customer service and communication skills
• Proficient in using electronic parts catalogs and inventory systems
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail and ability to maintain accurate records
• Knowledge Reynolds & Reynolds is a plus
• Strong organizational and time-management skills
• Ability to lift up to 25 pounds and occasionally move more than 100 pounds.
• Must have a valid driver's license