Parts Counterman

Mt. Washington Pediatric Hospital; Grapevine (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Auto Purchase Discount

Service Discount

Christmas Savings Fund Program

Flex days

Vacation

Paid Holidays

Medical Coverage

Vision Coverage

Long Term Disability

Short Term Disability

Supplemental Life Insurance

Group Life Insurance – company paid

401K Plan – With employer matching

Job summary

Principle Volkswagen of Grapevine is hiring a Parts Counterman in Grapevine, TX. The role focuses on assisting customers with parts, confirming compatibility, and quoting prices, while maintaining strong service standards.

We offer extensive benefits and a culture driven by values, training, and career growth opportunities within Principle University. Join a team that emphasizes customer care and professional development at a prominent Dallas automotive market dealer.

Qualifications

• Experience in similar positions (1+ year preferred).
• Clean driving record with valid/current Driver License.
• Completion of negative drug screen.
• Completion of acceptable background investigation.

Responsibilities

• Assists customers in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and exposes full product line.
• Answer phone calls, provide price quotes and information.
• Review shop estimates to ensure correct parts and pricing.

Skills

Customer-focused

Experience in parts counter

Clean driving record

Background check comply

Job description

• Location 2351 William D Tate Ave,,Grapevine, TX, 76051,United States
• Base Pay $40,000.00 - $50,000.00 / Year

Contact information

• Name People Operations Team
• Email [e-mail]

Principle Volkswagen of Grapevine

Parts Counterman

Are you looking for a dynamic and rewarding career that offers fantastic earning potential and a supportive work environment?Principle Volkswagen of Grapevine, a leading automotive dealership in the Dallasautomotive market, is seeking an enthusiastic Parts Counterman to join our exceptional team. If you are driven, customer-focused, and motivated to succeed, this is the perfect opportunity for you!

What We Offer

We continuously invest in our people with ongoing education within Principle University and ongoing professional development.

Job Highlights / Benefits:

• Auto Purchase Discount
• Service Discount
• Christmas Savings Fund Program
• Flex days
• Vacation
• Paid Holidays
• Medical Coverage - Three plan options with one including an HSA option
• Vision Coverage
• Long Term Disability
• Short Term Disability
• Supplemental Life Insurance
• Group Life Insurance – company paid
• 401K Plan – With employer matching contributions
• Tuition Reimbursement

Who We Are

Our Purpose: Helping people move through life in a meaningful way.

Our Niche: Providing exceptional service as a trusted and caring friend.

Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People who foster our unique culture of giving exceptional care for our guests. We are DRIVEN by our Values.

DRIVEN by our Values

R esults Oriented - Results-Oriented in everything we do—we don’t just aim for success; we achieve it, recognizing and celebrating the real impact of your contributions.

I nnovative - Innovative in solutions and services—embracing new ideas, technology, and continuous improvement to keep us ahead while fostering an environment that encourages fresh perspectives and forward-thinking solutions.

V alues Centered - Values-Centered in our approach—integrity, ethics, and principles guide every decision, creating a culture of trust, respect, and inclusion where you feel valued.

E nthusiastic - Enthusiastic in delivering excellence—bringing passion, joy, and commitment to every experience while ensuring that your work is meaningful, fulfilling, and contributes to our collective success.

N urturing - Nurturing long-term relationships and careers—because success is about building for the future, we invest in our Customers, OEM Partners, Vendors, Communities and our Associates, helping you grow beyond just a job into a lasting career.

Requirements

Responsibilities of the Parts Counterman:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Follows up on back-ordered parts.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Solicits assigned accounts by phone.
• Keeps front and rear counter areas clean and uncluttered.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Participates with the parts manager in maintaining a lost sales tracking program.

Qualifications of the Parts Counterman:

• Clean driving record with valid/current Driver License.
• Experience in similar positions, 1+ year(S) preferred.
• Completion of negative drug screen.
• Completion of acceptable background investigation.

Thephysical demandsdescribed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; use of hands to hold, handle or feel; and able to reach with hands and arms. The employee frequently is required to talk, hear, walk, climb or balance; stoop, kneel, crouch or crawl. The employee occasionally required to. The employee must regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 50 pounds; and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and depth perception.

Principle Auto maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE