Parts Counter Specialist - Customer-Focused Parts & Service

Sloan Implement; Mattoon (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Holidays and Vacation Time

Medical, Dental, and Vision insurance

Life Insurance

401(k) with Company Match

Flexible Spending Account (FSA)

Routine Performance and Pay Reviews

Company Provided Uniforms

Safety Equipment Allowance

Job summary

Sloan Implement in Mattoon, IL is seeking a Parts Counter Salesperson to deliver friendly, efficient service while supporting the parts department. You will assist customers in identifying parts, stock merchandise, and help service technicians with parts needs in a fast-paced agricultural equipment environment.

The role requires basic computer and data-entry skills, physical ability to lift up to 75 pounds, and a valid driver’s license.

Qualifications

• High school diploma or equivalent experience.
• Basic computer and data-entry skills.
• Working knowledge of parts and machinery; John Deere Parts Catalog experience preferred.
• Strong customer service and teamwork skills.
• Ability to lift up to 75 pounds.
• Valid driver's license with a good driving record.

Responsibilities

• Assist customers in identifying and purchasing parts and accessories to meet their needs.
• Provide timely parts support to service technicians.
• Receive, verify, stock, and organize incoming inventory.
• Help maintain attractive merchandise displays and a clean, organized parts department.
• Monitor inventory shortages, communicate issues, and expedite resolutions.
• Maintain departmental tools, equipment, and vehicles in good working condition.
• Perform additional duties as assigned to support departmental success.

Skills

Customer service

Teamwork

Data entry

Education

High school diploma or equivalent

Tools

John Deere Parts Catalog

Job description

Sloan Implement in Mattoon, IL is seeking a Parts Counter Salesperson to deliver friendly, efficient service while supporting the parts department. You will assist customers in identifying parts, stock merchandise, and help service technicians with parts needs in a fast-paced agricultural equipment environment.

The role requires basic computer and data-entry skills, physical ability to lift up to 75 pounds, and a valid driver’s license.