Parts Counter Specialist

Dobbs Equipment; Columbus (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Dobbs Equipment is seeking a Parts Counter Specialist in Columbus, GA. You will assist customers, identify required parts, and process orders using catalogs and a computer system.

You will also manage inventory, handle warranty parts, and ensure timely delivery of correct parts to technicians. A valid driver's license and forklift certification, plus relevant experience, are required.

Qualifications

• Valid drivers license and forklift certification required.
• Experience working in a parts counter role.
• Ability to identify part numbers using catalogs and computer systems.

Responsibilities

• Assist customers by identifying needed items using catalogs and computer system.
• Process and bill merchandise orders and enter inventory transactions.
• Receive and ship parts in alignment with DOT guidelines and maintain stock.
• Ensure technicians receive correct parts in a timely manner.
• Attend training and store meetings and participate in inventory processes.

Skills

Valid Driver's License

Forklift Certification

Parts counter experience

Education

One-year certificate from a college/technical school

Three to six years related experience and/or training

Tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Specialist

COLUMBUS PARTS Full Time Columbus, GA, US

S ummary of Primary Functions:

This position is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Essential Functions and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

• Works with parts team to make the department more profitable.
• Finds out the model, serial number, and type of part needed.
• Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
• Orders and receives parts from John Deere and other venders.
• Fills customer orders from stock.
• Ensures technicians receive the correct parts in a timely manner.
• Receives and ships parts as needed in accordance with DOT guidelines.
• Tracks lost sales.
• Studies and stays current on new product bulletins and catalogs.
• Prepares computerized invoices.
• Receives payment or obtains credit authorization.
• Advises customer on substitution or modification of part when replacement is not available.
• Picks up and delivers parts for customers and venders as needed.
• Maintains periodical parts returns as needed.
• Attends training classes and store meetings.
• Examines returned parts to determine if defective and exchange part or refund money.
• Marks and stores parts in stockroom according to prearranged system.
• Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
• Returns all unsold merchandise immediately to the correct stock location.
• Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
• Maintains a clean and safe operating department.
• Assists with annual physical inventory.
• Controls expenses to increase profitability.
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility.

Qualifications:

• Valid Drivers License
• Forklift Certification
• Parts counter experience

Education, Skill, and/or Experience Requirements:

• One-year certificate from a college or technical school; or three to six years related experience and/or training
• Organization and communication skills must be highly developed.
• Computer skills need to be broad based.

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra, statistics, and geometry.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.

We’re an Equal Employment Opportunity and Affir…

Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affinitive Action employer. We are committed to providing an environment free of discrimination, harassment and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Notice to Applicants:

We participate in E-Verify in the United States.

Drug Free and Alcohol-Free Workplace Notice. Dobbs Equipment is an Equal Opportunity and At-Will Employer.