Parts Counter Sales Representative

Truck Enterprises, Inc.; Richmond (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading dealership recognized for its commitment to quality and customer service as a Parts Counter Sales Representative. In this role, you will interact with customers, assist with parts inquiries, and ensure efficient inventory management. This position offers a supportive environment focused on teamwork and personal development, providing a stable career path in a financially strong company. If you have a passion for customer service and a background in heavy-duty truck parts, this is an exciting opportunity to grow your career while contributing to a well-established team.

Benefits

Health Insurance

Dental Insurance

401(k) with Company Match

Paid Vacation

Holidays

Disability Insurance

Voluntary Life Insurance

Training and Personal Development

Qualifications

• 1-2 years of experience in heavy duty truck parts.
• Excellent organization and communication skills are essential.

Responsibilities

• Handle customer requests for parts purchases in person and on the phone.
• Assist with inventory and restock shelves as needed.

Skills

Heavy Duty Truck Parts Experience

Mechanical Aptitude

Organization Skills

Communication Skills

Computer Skills

Customer Service Skills

Education

High School Diploma or Equivalent

Tools

Computer Terminal Data Input

10 Key Calculator

Job description

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 37-location Kenworth and Isuzu truck dealership group, is looking for a Parts Counter Sales Representative to join our Richmond, VA team.

Job Summary:

Handle internal and external customer requests for parts purchases, both in person and on the telephone.

Note: Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

Duties and Responsibilities:

1. Wait on customers or mechanics at parts counter or on the phone
2. Research customers’ requests and needs where necessary and determine correct part(s) needed
3. If part(s) is in stock, produce invoice from computer system; if not in stock and customer wants to order, create Purchase Order and process orders
4. Check in orders and receive Purchase Orders in the business system
5. Assist with inventory and core returns to vendors, including pulling, packing, and shipping
6. Restock shelves and maintain parts bins, i.e., rearranging parts, cleaning, labeling, etc.
7. Deliver parts to customers as needed
8. Assist with annual parts inventory physical count, including actual physical counting of parts and tallying
9. Assist Parts Manager with miscellaneous tasks
10. Complete all required job-related training

Qualifications:

1. 1-2 years heavy duty truck parts experience
2. Mechanical aptitude desirable
3. Understanding of office procedures, including filing, correspondence, and basic accounting
4. Knowledge of bills of lading, freight bills, heavy and medium duty diesel truck parts
5. Excellent organization and communication skills
6. A valid driver’s license and good driving record
7. Professional personal appearance
8. Computer terminal data input and 10 key calculator skills; minimal computer aptitude desirable
9. Ability to read, write, and comprehend English instructions and information
10. High school diploma or the equivalent

Benefits:

• Kenworth Sales Company promotes a progressive environment emphasizing teamwork, customer service, training, and personal development.
• Stability – Company is financially strong with an established customer base and is well-positioned for expansion.
• Work for an award-winning dealership known for quality and customer service.
• Competitive compensation and benefits, including health and dental insurance, FSAs, group life, disability insurance, voluntary life, holidays, paid vacation, 401(k) with company match, and voluntary supplemental insurance.

Veterans are encouraged to apply!

About the company:

Kenworth Sales Company is based in Salt Lake City, Utah, with over 37 dealerships in the Intermountain West and Mid-Atlantic regions.

We are an Equal Opportunity employer and a Smoke-Free/Drug-Free Facility. All qualified applicants will receive consideration without regard to race, color, sex, national origin, religion, age, disability, or veteran status.