Parts Counter Sales Representative

Stephenson Equipment, Inc.; Manassas (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for growth and development

Supportive team environment

Job summary

Stephenson Equipment, Inc. seeks a Parts Counter Sales Representative in Manassas, Virginia, to provide exceptional customer support. Responsibilities include assisting customers with parts identification, inventory management, and ensuring the team's efficiency. Ideal candidates have prior sales experience and a strong customer-focused attitude.

The role offers competitive compensation, benefits from day one, and opportunities for growth in a stable, employee-owned company.

Qualifications

• 6-12 months of customer service, sales, or parts experience preferred.
• Certificate from a technical school or vocational program preferred.

Responsibilities

• Assist customers with parts identification and ordering.
• Process parts orders and invoices.
• Receive and organize inventory.
• Maintain accurate records and counts.
• Deliver exceptional customer experience.

Skills

Customer-focused attitude

Strong communication skills

Attention to detail

Organizational abilities

Basic computer skills

Education

High school diploma or equivalent

Customer service or sales experience

Tools

Dealer management systems

Electronic parts catalogs

Job description

Description

Do you enjoy providing outstanding customer support while troubleshooting and resolving issues? SEI is looking for a Parts Counter Sales Representative in our Manassas Virginia location, to help keep our customers and service teams operating at their best.

As a vital member of our Parts Department, you'll assist customers and technicians in finding the right parts quickly and accurately, manage inventory activities, and help ensure equipment stays up and running. If you're organized, detail-oriented, and enjoy working in a fast-paced environment, we'd love to hear from you.

Who we are

Stephenson Equipment, Inc has been an industry leader in Pennsylvania, New York, Maryland, D.C., and Virginia since 1957, providing sales, rentals, parts and service for construction equipment, cranes, paving, road building and road maintenance equipment

What You'll Do

• Assist customers and technicians with parts identification and ordering.
• Process parts orders, invoices, and purchase orders.
• Receive, stock, and organize inventory.
• Research parts using manufacturer resources and catalogs.
• Coordinate with service personnel regarding parts availability and delivery timelines.
• Maintain accurate records and inventory counts.
• Deliver an exceptional customer experience every day.

What We're Looking For

• Customer-focused attitude with strong communication skills.
• Prior experience in parts sales, equipment, automotive, construction, agricultural, or industrial industries preferred.
• Strong attention to detail and organizational abilities.
• Ability to work independently and as part of a team.
• Basic computer and data‑entry skills.
• Willingness to assist with warehouse and inventory responsibilities as needed.

Why Join SEI?

• Competitive compensation and benefits package. Medical, Dental, Vision - Day 1
• Opportunities for growth and development.
• Stable, employee-owned organization with a strong reputation in the equipment industry.
• Supportive team environment.

Join SEI and help deliver the parts, service, and support our customers depend on every day. Apply today!

Requirements

Education & Experience

• High school diploma or equivalent.
• Minimum of 6-12 months of customer service, sales, parts, or related experience.
• Certificate from a technical school, vocational program, or related field preferred.
• Equivalent combinations of education, training, and experience will be considered.

Preferred

• Experience in construction equipment, heavy equipment, trucking, agricultural equipment, automotive, or industrial parts.
• Knowledge of equipment manufacturers such as JCB, LeeBoy, Dynapac, Rosco, etc.
• Experience with dealer management systems and electronic parts catalogs.

Physical Requirements & Work Environment

• Combination of office, warehouse, and customer-facing work environments.
• Frequent standing, walking, and movement throughout the parts department.
• Regular use of computers, phones, and office equipment.
• Ability to lift and carry items weighing up to 25 pounds.
• Occasional loading and unloading of parts and freight shipments.

Stephenson Equipment, Inc. is an EEO employer and values diversity. All qualified applicants are encouraged to apply.