Parts Counter Sales Representative

Truck Enterprises, Inc.; Ashland (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at an award-winning dealership known for quality and service! As a Parts Counter Sales Representative, you will handle customer requests for parts purchases, both in person and over the phone. Your role will involve assisting customers, managing inventory, and ensuring a seamless parts ordering process. This position offers competitive compensation and benefits, including health and dental insurance, 401(k) with company match, and opportunities for personal development. If you have a passion for customer service and a background in heavy-duty truck parts, this is the perfect opportunity for you!

Benefits

Health insurance

Dental insurance

401(k) with company match

Paid holidays

Vacation

Personal leave

Disability coverage

Voluntary insurance plans

Qualifications

• 1-2 years of experience in heavy-duty truck parts is essential.
• Must possess excellent organization and communication skills.

Responsibilities

• Assist customers with parts requests at the counter and over the phone.
• Manage inventory and assist with annual physical counts.
• Produce invoices and process orders for parts.

Skills

Heavy-duty truck parts experience

Mechanical aptitude

Organization skills

Communication skills

Computer data input skills

Education

High school diploma or equivalent

Tools

Computer systems for invoicing

10-key calculator

Job description

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 37-location Kenworth and Isuzu truck dealership group, is looking for a Parts Counter Sales Representative to join our Ashland, VA team.

Job Summary:

Handle internal and external customer requests for parts purchases, both in person and on the telephone.

Note: Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

Duties and Responsibilities:

1. Wait on customers or mechanics at parts counter or on the phone
2. Research customers’ requests and needs where necessary and determine correct part(s) needed
3. If part(s) is in stock, produce invoice from computer system; if not in stock and customer wants to order, create Purchase Order and process orders
4. Check in orders and receive Purchase Orders in the business system
5. Assist with inventory and core returns to vendors, including pulling, packing, and shipping
6. Restock shelves and maintain parts bins, e.g., rearranging parts, cleaning, labeling
7. Deliver parts to customers as needed
8. Assist with annual parts inventory physical count, including counting and tallying
9. Assist Parts Manager with miscellaneous tasks
10. Complete all required job-related training

Qualifications:

1. 1-2 years heavy-duty truck parts experience
2. Mechanical aptitude desirable
3. Understanding of office procedures, including filing, correspondence, and basic accounting
4. Knowledge of bills of lading, freight bills, heavy and medium-duty diesel truck parts
5. Excellent organization and communication skills
6. A valid driver’s license and a good driving record
7. Professional personal appearance
8. Computer terminal data input and 10-key calculator skills; minimal computer aptitude desirable
9. Ability to read, write, and comprehend English instructions and information
10. High school diploma or equivalent

Benefits:

• Kenworth Sales Company promotes a progressive environment emphasizing teamwork, customer service, training, and personal development.
• Financial stability with an established customer base and expansion plans.
• Work for an award-winning dealership known for quality and service.
• Competitive compensation and benefits, including health and dental insurance, FSAs, life insurance, disability coverage, paid holidays, vacation, personal leave, 401(k) with company match, and voluntary insurance plans.

Veterans are encouraged to apply!

About the company:

Kenworth Sales Company, based in Salt Lake City, Utah, operates over 37 dealerships across the Intermountain West and Mid-Atlantic regions.

We are an Equal Opportunity employer, Smoke-Free/Drug-Free Facility. All qualified applicants will receive consideration regardless of race, color, sex, national origin, religion, age, disability, or veteran status.