Parts Counter Sales - Atlantic, IA

CLAAS; Atlantic (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Premium free health insurance

401(k) with company match

Competitive paid time off

Job summary

A family-owned parts and equipment service provider in Iowa is seeking a Parts Counter Sales representative. This role focuses on promoting and selling parts, ensuring excellent customer service, and providing timely order fulfillment. Ideal candidates should have at least two years of related experience, strong customer service skills, and a high school diploma. The position offers a comprehensive benefits package and requires a valid driver's license as occasional travel will be necessary.

Qualifications

• 2+ years parts or parts sales and/or counter experience desired.
• Working knowledge of CLAAS parts is a plus.
• Warehouse experience preferred.

Responsibilities

• Promotes and sells parts to customers, providing excellent customer service.
• Fills and assembles parts orders accurately and timely.
• Ships and receives parts for customer orders.

Skills

Customer service skills

Ability to operate forklift

Understanding of parts and machine schematics

Multi-tasking ability

Education

High School diploma or equivalent

Associate’s degree or equivalent experience

Tools

Forklift

Job description

MUST BE ELIGIBLE TO WORK IN THE U.S.

CLAAS FARMPOINT is a part of a family‑owned company that is a mobile‑first, technology‑driven parts and equipment service provider built entirely around the farmer. We concentrate on building relationships more than worrying about building bricks and mortar. Be part of a team that brings farmers the solutions they need, when and where they need it. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Company: CLAAS FARMPOINT

Location: Atlantic, IA

Start Date: 03/23/2026

Professional Level: Professionals

Key Area: After Sales

Your Role On Our Team

The Parts Counter Sales position promotes and sells parts to all customers, both external and internal, while providing excellent customer service at all times.

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repair old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May be required to assist efforts in the service department during non‑peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Note: This position includes occasional travel by auto; valid driver’s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Your Profile

• High School diploma or equivalent required.
• Associate’s degree in related field or equivalent experience, preferred.
• 2+ years parts or parts sales and / or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally.
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely drive a motor vehicle.
• Ability to multi-task and follow through with defined tasks.

Full‑time Benefits Package Include

• Premium free health, vision, short‑term disability, and long‑term disability;
• Competitive rate dental plans;
• Competitive paid time off, including Vacation, Sick, and Paid Holidays;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company‑Paid Life Insurance;
• Flexible Spending Accounts;
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits.
• Fun & Safe Environment.

Your contact from our CLAAS FARMPOINT Recruiting Team

Todd Bergman
CLAAS FARMPOINT
[e-mail]

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