Parts Counter Associate

Woodycars; Naperville (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401K

Health Insurance

Dental and Vision Insurance

Vacation

Job summary

Woody Buick GMC in Naperville is seeking a Parts Assistant to join their team. Responsibilities include maintaining inventory, interacting with customers and technicians, and providing accurate parts cost estimates. The ideal candidate should have technical automotive knowledge and strong communication skills.

This position offers a range of benefits including 401K, Health Insurance, and paid vacation. Join our family-owned dealership and be part of a dedicated team focused on customer satisfaction.

Qualifications

• Experience in automotive parts or related field.
• Ability to work in a fast-paced environment.
• Strong customer service orientation.

Responsibilities

• Assist in maintaining inventory consistent with department requirements.
• Interact with technicians and retail customers daily.
• Provide parts cost estimates for requests.
• Guarantee all parts are properly tagged.
• Develop guidelines for customer interactions.
• Provide parts cost estimates for requests.
• Assist with monitoring and adjusting inventory levels.
• Supervise stock order procedures.
• Ensure timely turnaround of parts needed.

Skills

Technical automotive knowledge

Good communication skills

Computer literacy

Basic understanding of inventory and reporting

Job description

Woody Buick GMC is a family-owned dealership with over 20 years of experience. We're focused on our customer and our community, and we're always seeking qualified and enthusiastic individuals to join our team!

RESPONSIBILITIES

• Assist in maintaining inventory consistent with the requirements of the various departments
• Interact daily with technicians and retail customers
• Provide in-stock parts information to technicians
• Research and find parts as necessary
• Answer phone and email inquiries
• Provide parts cost estimates for commercial and retail requests
• Assist with monitoring and adjusting inventory
• Guarantee all parts are properly tagged
• Supervise stock order procedures
• Work closely with service manager and body shop manager to ensure timely turnaround of parts needed
• Provides technical assistance when necessary
• Develop and enforce guidelines for working with customers to ensure maximum customer satisfaction
• Enforce safety requirements
• Maintain a professional appearance

REQUIREMENTS

• Technical automotive knowledge
• Computer literacy
• Good communication skills
• Basic understanding of inventory and reporting

BENEFITS

• 401K
• Health Insurance
• Dental and Vision Insurance
• Vacation