Parts Coordinator

Hobart Food Equipment and Service; Spokane (WA); On-site; USD 31,000 - 42,000; Full time

Job summary

Hobart Food Equipment and Service in Spokane, WA is seeking a detail‑driven Parts Department Clerk to support order handling by phone, fax and email, logging calls, parts orders, shipping and receiving, and inventory control.

You will process RATs for warranty claims, assist with truck inventory replenishment, coordinate parts transfers to other Hobart branches, and manage over‑the‑counter sales with professionalism.

Qualifications

• High School diploma or equivalent.
• 3+ years experience in shipping and receiving which includes any of the following: ordering, parts sales, inventory control, clerical or dispatch.
• Excellent verbal, written, interpersonal communication and telephone skills.
• PC proficient in Microsoft Office applications, such as Word, Excel, and Outlook
• Must be an organized, detail oriented individual, able to multi-task in a fast paced environment.
• General knowledge of service parts and service industry.

Responsibilities

• Log calls, parts orders, shipping and receiving, and other Parts Department functions as assigned.
• Process Return Apparatus Tags (RAT) involving warranty claims and verify Warranty and Maintenance credits.
• Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches and Agencies.
• Handle over the counter parts sales to walk in customers.
• Multitask and communicate professionally with customers and Hobart team members.

Skills

Shipping & Receiving

Customer Service

Multitasking

Office Software

Education

High School diploma or equivalent

Tools

GPS software

Job description

Job Description

The candidate will support the office by taking customer orders via the phone, fax and email. The individual will be responsible for logging calls, parts orders, shipping and receiving, inventory control and other Parts Department functions as assigned. Will process Return Apparatus Tags (RAT) involving warranty claims and verify Warranty and Maintenance credits. Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches and Agencies. Handling over the counter parts sales to walk in customers. The incumbent must be able to multitask, be able to follow standard procedures, and have the necessary skills to interact and communicate on a professional basis with customers as well as all levels of the Hobart team.

Minimum Qualifications

• High School diploma or equivalent.
• 3+ years experience in shipping and receiving which includes any of the following: ordering, parts sales, inventory control, clerical or dispatch.
• Excellent verbal, written, interpersonal communication and telephone skills.
• PC proficient in Microsoft Office applications, such as Word, Excel, and Outlook
• Must be an organized, detail oriented individual, able to multi-task in a fast paced environment.
• General knowledge of service parts and service industry.

Preferred Qualifications

• Knowledge of GPS software.
• Able to read and understand maps: local and outlying geography.

Compensation Information

The pay rate will depend on the successful candidate’s qualifications and prior experience. The range for this position is below: 22.30 - 30.20 USD Hourly

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.