Parts Coordinator

Gerber Collision & Glass

San Antonio (TX)

On-site

USD 21,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Annual PTO

Parental leave

Medical insurance

401(k) match

Short-term disability

Education opportunities

Safety glasses

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass Perrin-Beitel, TX is seeking a Parts Coordinator to manage ordering, receiving, storing and dispatching parts for repair orders. You will verify part quality and timing to support a smooth customer experience.

The role emphasizes effective communication, attention to detail, and collaboration with vendors and shop teams to ensure accurate parts delivery and proper invoicing. Prior experience in automotive parts helps readiness for this fast-paced environment.

Qualifications

2-3 Years Minimum prior CCC1 experience preferred
1-2 years prior experience general ledger: accounts receivables/payables preferred
3-4 years prior experience in customer service excellence required
I-Car Registered (working towards Gold Class certification)

Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan
Communicate all customer requests and needs to appropriate team members
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop
Ensure timely parts distribution to the shop in accordance with the production schedule
Enter all parts invoices into the MIS
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes to all required team members
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors
Ensure invoices and credit memos are posted and filed/scanned in a timely manner
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins

Skills

Communication

Detail orientation

Multi-tasking

Vehicle repair knowledge

MIS: Summit/Repair Centre

Mitchell knowledge

Audatex knowledge

Parts sourcing

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-part

Progi

LKQ B2B

Job description

Built with Intent. Driven by YOU.

At the

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Our Commitment

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description

Gerber Collision & Glass - Perrin-Beitel, TX

This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis.

2-3 Years Minimum prior CCC1 experience preferred
1-2 years prior experience general ledger: accounts receivables/payables preferred
3-4 years prior experience in customer service excellence required

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Communicate all customer requests and needs to appropriate team members.
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
Ensure timely parts distribution to the shop in accordance with the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education And/or Experience Required

High School Diploma or equivalent
1-3+ years of experience working with automotive parts (auto body parts is a bonus)
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Working knowledge of vehicle repairs practices
Management Information System: Summit, Repair Centre
Working Knowledge of: Mitchell, Audatex
Parts sourcing: Car-part, Progi, APU, LKQ B2B
Solid problem-solving abilities
Above average computer proficiency
Above average organizational skills
Ability to keep up and succeed in a fast-paced working environment
Ability to work well with others and achieve common goals
Other duties as assigned

Other Requirements

Frequently required to bend, crouch, reach, handle tools
Lift in excess of 50 lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details