Parts Associate

Camping World Holdings, Inc.; Lubbock (TX); Sur place; USD 30 000 - 60 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401(k)

Employee Assistance Program

Discounts

Tuition Reimbursement

On-the-job training

Medical, dental, vision coverage

Good Sam Roadside Assistance

Résumé du poste

Camping World Holdings, Inc. is seeking a Parts Associate to work with customers to determine product needs and provide price estimates for installations before scheduling appointments. You will collaborate with the service team to ensure high levels of customer satisfaction.

The role involves daily customer interaction, reviewing jobs for proper sizing and placement, and coordinating with service staff to schedule installations, while maintaining logs and ensuring accurate parts orders.

Qualifications

• High School diploma or GED preferred.
• At least one year of sales experience.
• Experience with RV or camping products preferred but not required.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• Valid driver’s license required.
• May lift up to 25 lbs and/or move up to 50 lbs.

Responsabilités

• Interact with customers to promote specialized product needs and installations.
• Review each job for sizing, colors, placement, and prior to scheduling for installation.
• Maintain and update prepayment logs and keep customers apprised of work progress.
• Schedule installation appointments with designated service staff members.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicle to ensure proper parts are ordered.
• Provide excellent overall customer service.
• Maintain a safe and clean work area for customers and coworkers.
• May cross train to perform other duties as necessary.

Connaissances

Sales experience

RV products

Computer skills

Organization

Service procedures

Driver's license

Physical stamina

Formation

HS diploma or GED

Description du poste

Camping World is seeking a Parts Associate for our growing team.

The Parts Associate works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Parts Associate is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.

What You’ll Do:

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicle to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross train to perform other duties as necessary

What You’ll Need to Have for the Role:

• High School diploma or GED equivalent preferred
• At least one year of sales experience is preferred
• At least one year of previous RV or camping product is preferred but not required
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• Knowledge of Service Department procedures and policies is preferred
• Valid driver’s license required
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
• Periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $30,000 - $60,000 or more. This is a variable pay role with uncapped variable pay.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.