Parts Advisor I – Equipment & Customer Care

Papé Group; Gridley (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Pape’ Machinery, Inc. - Agriculture & Turf Division in Gridley, CA is seeking a Parts Sales Counterperson I to be the go-to parts expert for customers, both in person and by phone.

You will identify customer needs, recommend parts, use product literature and systems to deliver timely solutions, and build lasting relationships while contributing to a fast-paced, team-oriented environment. Join a stable, family-owned company with growth opportunities and a focus on customer service.

Qualifications

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Be the go-to parts expert for customers at the counter or over the phone.
• Identify customer needs and provide timely recommendations.
• Use product literature, software systems, and growing knowledge to offer solutions.
• Translate technical details into actionable parts support and build client relationships.

Skills

Parts counter experience

Parts inventory knowledge

Self-motivated

Customer communication

Team work

Job description

Pape’ Machinery, Inc. - Agriculture & Turf Division in Gridley, CA is seeking a Parts Sales Counterperson I to be the go-to parts expert for customers, both in person and by phone.

You will identify customer needs, recommend parts, use product literature and systems to deliver timely solutions, and build lasting relationships while contributing to a fast-paced, team-oriented environment. Join a stable, family-owned company with growth opportunities and a focus on customer service.