Partnerships Manager, Business Services

Kiva.org; Provo (UT); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Parental leave

Professional development

401k matching

Unlimited PTO

Job summary

Kiva.org is a global nonprofit leveraging digital platforms to expand financial access and support underserved communities. The Manager, Strategic Partnerships will drive donor growth, craft compelling proposals, and coordinate across Finance, Marketing, Product, and Engineering to strengthen engagement and reporting.

The role emphasizes writing excellence, relationship-building with mid-to-major donors, and collaborating with various teams to deliver impact-driven donor communications and

Qualifications

• 5+ years of nonprofit fundraising or strategic partnerships.
• Proven ability to cultivate and steward individual donors and prospects.
• Excellent writing and editing skills to translate data into proposals and reports.
• Experience collaborating across functions and managing multiple projects independently.
• Comfort using a CRM and engagement data to track activity and refine strategies.
• Commitment to Kiva’s mission including financial inclusion and equity.

Responsibilities

• Grow philanthropic support by cultivating donors and advising partners.
• Strengthen donor relationships and improve the giving experience.
• Collaborate with Finance, Marketing and Communications, Product and Engineering.
• Plan and deliver in-person and virtual donor events.
• Maintain donor records and track relationship activity and pipelines.
• Coordinate donor messaging across Strategic Partnerships audiences.
• Analyze campaign results to improve outreach and lead generation.

Skills

Nonprofit fundraising

Donor cultivation

Proposal writing

CRM Salesforce

Cross-functional collaboration

Tools

Salesforce

Job description

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Take Risks and dream big.

Inclusion. Equity. Diversity. - Cherish diversity and respect each other.

The Manager, Strategic Partnerships helps grow philanthropic support for Kiva by cultivating individual donors, engaging philanthropic advisors and donor-advised fund partners, and developing compelling donor communications. As an individual contributor on the Strategic Partnerships team, you will work closely with colleagues across Finance, Marketing and Communications, Product and Engineering, and impact-focused teams to strengthen donor relationships, improve the giving experience, and support proposals and reporting. Success requires sound judgment, strong writing, and the ability to independently manage complex work while collaborating across teams.

At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; Manage and cultivate relationships with a portfolio composed primarily of mid-level and major-tier donors and prospects, with support from Strategic Partnerships colleagues. Equip Kiva relationship managers with approaches and resources they can use to build these partnerships.

Partner with colleagues to improve website journeys, digital communications, and unique Kiva offerings such as managed lending for mid-level and major donors.

Plan and deliver in-person and virtual donor events with the Strategic Partnerships team to deepen engagement and generate qualified prospects.

Cross-functional partnership development (30%)

Gather impact data and borrower stories with relevant teams and translate them into effective proposals, reports, newsletters, and other donor materials.

Maintain accurate donor records and track relationship activity, prospect pipelines, and progress toward agreed fundraising and engagement goals.

Collaborate with Marketing and Communications teams to coordinate donor messaging across Strategic Partnerships audiences and channels.

Use campaign and event results to improve outreach, strengthen calls to action, and assess donor engagement and lead generation.

• 5 years experience in nonprofit fundraising, strategic partnerships, or a related field, including cultivating and stewarding individual donors and prospects.
• Strong writing and editing skills, with the ability to translate complex programs and impact data into compelling proposals, reports, and donor communications.
• Experience collaborating across functions and managing multiple projects, priorities, and stakeholder relationships independently.
• Comfort using a CRM such as Salesforce and digital engagement data to track activity, run reports, evaluate results, and refine strategies.
• Sound judgment, strong relationship-building skills, and confidence representing an organization with donors and external partners.
• A commitment to Kiva’s mission and values, including financial inclusion, equity, and respect for the communities we serve.

A work-from-home position;

• A comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, 401k matching, and unlimited PTO.

Join us and help us achieve our mission!