Partnerships and Onboarding Lead

Lever, Inc.; New York (NY); On-site; USD 125,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Job summary

DREAM is seeking a Partnerships and Onboarding Lead to drive the recruitment, onboarding, and ongoing partnership operations for DREAM’s AI-focused programmatic cohort in the Bronx. You will coordinate contracts, legal compliance, data privacy, and data sharing while coordinating with school data and technology teams.

This role requires relationship-building with partner schools, strong organizational skills, and a customer-service orientation to ensure successful implementation and ongoing

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• Minimum 5 years of experience in education, publishing, ed-tech, or nonprofits.
• Experience with contracts, legal compliance, data privacy and security, licensing, and IP requirements.
• Ability to coordinate effectively with school leaders and teams.
• Strong organizational and project-management skills with attention to detail and ability to manage multiple priorities.
• Excellent customer-service orientation and strong written and verbal communication.
• Ability to navigate complexity and build trust; solve problems.
• Collaborative, resourceful, flexible and solutions-oriented in a fast-paced environment.
• Belief in DREAM's mission and values and desire to make a difference.

Responsibilities

• Drive recruitment and selection of partner schools for DREAM’s programmatic cohort model.
• Coordinate compliance with partnership requirements including contracting and data privacy.
• Design and coordinate onboarding processes, timelines, and communications for new partners.
• Create and maintain organized processes and documentation for partnership needs.
• Support integration of DREAM’s AI and future-ready skills work into school systems.
• Build strong relationships with school stakeholders throughout recruitment and onboarding.
• Provide responsive customer service to partners and ensure smooth operations.
• Collaborate with Communications, Advancement, and school leaders on partner-facing activities.
• Support cohort convenings, site visits, and other partnership experiences.

Skills

Project management

Organizational skills

Communication skills

Customer service orientation

Team coordination

Problem-solving

Collaboration

Attention to detail

Education

Bachelor’s degree

Advanced degree (Education/Business)

Job description

Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org.

DREAM will develop and scale AI-enabled teaching and learning models designed to expand opportunity for students across the Bronx. Over the next three years, we will partner with 15 schools in the Bronx to help them implement an AI literacy curriculum, use AI tools to accelerate learning, and pursue new school models that prioritize real-world learning and future-ready skills. We will recruit partner schools, provide training and embedded coaching to leaders and teachers, and help educators implement and adapt these practices, curriculum, and tools in their own classrooms. Through rigorous evaluation and continuous improvement, this new initiative aims to improve academic outcomes while creating more time for collaboration, creativity, problem-solving, and other future-ready skills.

About this Work

The Partnerships and Onboarding Lead, Innovation Team will support the recruitment, selection, onboarding, and ongoing partnership operations for schools participating in DREAM’s AI-focused programmatic cohort model. The Partnerships and Onboarding Lead will create a strong partner experience by coordinating logistics, managing partnership requirements, supporting legal and compliance processes, and working with school data and technology teams.

This is an exciting opportunity for a relationship-oriented and highly organized professional with experience managing contracts and compliance requirements, building stakeholder investment, coordinating across teams, and providing responsive, high-quality customer service to partners.

Responsibilities

• Drive the recruitment and selection of partner schools for DREAM’s programmatic cohort model;

• Coordinate compliance with partnership requirements (including contracting, legal compliance, media releases, data privacy and security, data sharing, licensing, and intellectual property agreements);

• Design and coordinate onboarding processes, timelines, communications, and logistics to ensure that new partners are prepared to participate successfully;

• Create and maintain organized processes, systems, and documentation for all partnership-related operational needs;

• Work with partner school teams to support the integration of DREAM’s AI and future-ready skills work into existing school systems;

• Build strong, trusting relationships with school and school-system stakeholders throughout recruitment and onboarding;

• Provide responsive, solutions-oriented customer service to partners, serving as a reliable point of contact and supporting smooth partnership operations and logistics;

• Collaborate with the Communications Team, Advancement Team, school and network leaders, and partner teams on partner-facing communications, program promotion, and related activities;

• Support cohort convenings, site visits, and other partnership experiences.

Other responsibilities related to the role as assigned.

Qualifications

• Bachelor’s degree required; advanced degree in Education, Business, or a related field preferred;

• Minimum 5 years of experience in education, publishing, ed-tech, or nonprofits, required;

• Proven experience supporting partnerships, onboarding, operations, or program implementation in education, ed-tech, nonprofits, or a related setting, highly preferred;

• Experience working with contracts, legal compliance, releases, data privacy and security, data sharing, licensing, and/or intellectual property requirements, highly preferred;

• Ability to coordinate effectively with school leaders and teams;

• Strong organizational and project-management skills, with excellent attention to detail, follow-through, and the ability to manage multiple priorities and deadlines;

• Excellent customer-service orientation;

• Strong written and verbal communication skills;

• Ability to navigate complexity, build trust, solve problems, and escalte issues appropriately;

• Collaborative, resourceful, flexible, and solutions-oriented approach to working in a fast-paced environment;

• A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of students, families, and the community.

Benefits and Paid Time Off

We offer comprehensive benefits including:

• Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
• The ability to select between a variety of medical plans according to what best suits the employee’s needs;
• Dental and vision plans;
• Disability benefits;
• Life insurance;
• Up to 12 weeks fully paid of Parental Leave;
• Flexible spending account options;
• Pre-tax commuter benefits (parking and transit);
• Fitness and entertainment discounts;
• A variety of support through our employee assistance program (EAP);
• A 403(b) retirement plan with employer matching up to 4% after one year of employment;
• Access to a professional development fund;
• Referral bonuses;
• All full-time Network Support employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays;
• Benefits are subject to change.

Compensation

• DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $125,000 to $160,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges.

Our Commitment to Diversity, Equity, and Inclusion

At DREAM, diversity, equity, and inclusion are a matter of mission.

From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.

Come dream with us.

DREAM Maxims

All Kids Can. This Kid Can.

DREAM is Family.

Fun is a Serious Value.

Teamwork Makes the DREAM Work.

Fail. Persist. Exceed.

DREAM Big.

Applying to DREAM

We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!

DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.