Partnership Liaison - Maryland market

United Surgical Partners International; Bethesda (MD); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off (vacation & sick leave)

Discretionary 401k match

Employee Assistance program

Voluntary benefits like pet and legal insurance

Job summary

United Surgical Partners International is seeking a Partnership Liaison in Bethesda, Maryland, focused on physician outreach and relationship management to grow service lines. This role requires 2-5 years of relevant experience, with a successful background in business development or sales. The candidate will strategize to enhance proceduralist access to USPI centers while ensuring ethical standards. Attractive compensation of $50,000–$100,000 annually, depending on qualifications, and comprehensive benefits including health insurance and a 401k match.

Qualifications

• Bachelor's degree strongly preferred, Associate's degree is preferred.
• 2-5 years of experience in health system physician relations, pharmaceuticals, or medical devices.
• Exhibited success in a business development/sales role.

Responsibilities

• Plan and conduct in-person visits to key stakeholders at proceduralist physician offices.
• Identify trends in assigned providers’ utilization of the USPI center.
• Coordinate with Operations team and provider/practice to optimize use of existing block times.
• Conduct face-to-face sales meetings with clients to understand center’s capabilities.
• Prepare and present sales reports measuring case volume growth.

Skills

Organizational skills

Interpersonal skills

Communication skills

Facilitation skills

Education

Bachelor's degree

Associate's degree

High school diploma/GED

Tools

CRM tool

Job description

Overview

Who We Are

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our Story

We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.

Our Impact Today

Today, we are a leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses – our hospitals and physicians, USPI and Conifer Health Solutions.

Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top‑notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare‑focused revenue cycle management and value‑based care solutions.

Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

Job Summary

A Partnership Liaison is responsible for physician and practice outreach for internal physicians. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and/or schedulers that best grow and develop USPI centers potential case volume and service lines. With the objective of increasing the selection of our centers by proceduralists, this role is primarily responsible for supporting credentialing and onboarding, facilitating increased access to procedural times, supporting service line expansion initiatives. All provider engagement, and work, to be done in accordance with the Company’s Standards of Conduct and policies and procedures, particularly those involving referral source arrangements.

Responsibilities

• Responsible for planning and conducting in‑person visits, predominantly focused on key stakeholders at proceduralist physician offices to increase selection of centers to perform cases at. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.
• Identify trends in assigned providers’ utilization of the USPI center and facilitate discussions with the provider/practice to understand underlying dynamics, decision making behind facility selection, feedback etc.
• Coordinate with Operations team and provider/practice to optimize use of existing block times and increase the provider’s access to procedural time at the center.
• Conduct face‑to‑face sales meetings with clients ensuring through understanding of the center’s attributes, specialty capabilities, processes as well as patient experience & safety outcomes.
• Complete follow‑up meetings with physicians, practice managers etc. to ensure thorough understanding of the physicians’ desires, needs and obstacles to growth to increase potential case volumes at USPI centers.
• Communicate feedback from clients and partner with the appropriate facility resources to facilitate credentialing and onboarding of new physicians as well as resolve issues such that providers practice more at USPI centers.
• Prepare and present sales reports, measuring case volume growth, identifying trends, lessons learned, opportunities and areas for improvement to achieve facility and/or market goals.
• Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from providers and facility leaders.
• Maintain latest knowledge of the market hospital, ambulatory surgery and provider landscape, in your defined market service area.
• Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow‑up.
• Support the implementation of service line expansion, extended hours, case cancellation recapture and other relevant initiatives, as directed by the Business Development and Operations Leadership.
• Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.

Qualifications

Minimum Education

• High school diploma/GED required. Associate's degree preferred. Bachelor's degree strongly preferred.

Minimum Experience

• At least 2-5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices.

Other Requirements

• Exhibited success in a business development/sales role.
• Possess and demonstrate excellent organizational, interpersonal, facilitation, and communication skills.
• Capacity to work independently with minimal supervision.
• Ability to travel in market. Selected candidate will be required to pass a Motor Vehicle Records check.

Compensation

• Pay: $50,000-$100,000 annually. Compensation depends on location, qualifications, and experience.
• Management level positions may be eligible for sign‑on and relocation bonuses.

Benefits

• Medical, dental, vision, disability, life, AD&D and business travel insurance.
• Paid time off (vacation & sick leave).
• Discretionary 401k match.
• 10 paid holidays per year.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance program, Employee discount program.
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act is available.

Organization Description

Careers at Tenet

At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those that do.

As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.