Partner Success (Vietnamese Speaker)

cloudx; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

CloudX is seeking a Partner Success professional who speaks Vietnamese to drive publisher relationships in a dynamic, AI-forward ad-tech environment. You will own onboarding, planning, and local commercial support while translating publishers' monetization needs into actionable guidance.

You will lead discovery, review AI-generated insights, and coordinate cross-functionally to ensure successful onboarding and impactful executive reviews across Asia-Pacific markets.

Qualifications

• 5+ years of mobile monetization with hands-on ad mediation and programmatic expertise.
• Experience with MAX, AdMob or LevelPlay preferred.
• Background in game studio monetization or UA is a strong plus.
• Proven track record managing publishers at scale with revenue growth.
• Native Vietnamese and strong English, both written and spoken.
• AI-forward mindset using tools to scale analysis and communication.

Responsibilities

• Own onboarding/planning and support local commercial conversations in the short-to-medium term.
• Lead consultative discovery to map monetization strategy to actionable recommendations.
• Review AI insights and ensure recommendations fit publishers' context.
• Collaborate cross-functionally for smooth onboarding and executive reviews.
• Design and analyze A/B tests on pricing, partner mix, and user segmentation.
• Identify expansion opportunities across apps and formats.
• Advocate for publisher needs in product roadmap discussions.

Skills

Mobile monetization

Ad mediation

Programmatic ads

Account optimization

Vietnamese language

English language

AI tools

Data analysis

MAX & AdMob

Tools

MAX

AdMob

LevelPlay

Job description

Partner Success (Vietnamese Speaker)

About CloudX

At CloudX we're building a new supply-side advertising platform for mobile publishers. We're convinced that an AI-native product will significantly advance the state of the art in mobile advertising; we recently raised a $30M Series A in order to bring this dream to life. We have a long history of innovation in this space - our founding team previously built MoPub (sold to Twitter for $350M) and MAX (acquired by AppLovin). Our new platform combines real technical improvements like verifiably fair auctions with a truly AI-native product experience to give publishers unprecedented control over their ad monetization strategy.

The Role

Drive publisher success by managing the full lifecycle of publisher relationships in your region - from initial engagement to long-term optimization - delivering clear, measurable value on CloudX.

This role combines deep mobile monetization expertise with strategic partnership management and high-impact problem-solving.

The focus is publisher success - owning account onboarding and planning - while also supporting local commercial conversations in the short-to-medium term.

What You'll Do

• Own account onboarding and planning as your primary focus, while supporting local commercial/BD conversations in the short-to-medium term
• Lead consultative discovery to understand each publisher's monetization strategy, business pressures, and KPIs - then translate that into actionable recommendations
• Review AI-generated optimization insights before presenting to publishers, ensuring recommendations are grounded in their specific context
• Partner cross-functionally to ensure smooth technical onboarding and lead executive business reviews that focus on publisher outcomes, not just metrics
• Design and analyze A/B tests across pricing strategies, demand partner mix, and user segmentation - bringing both analytical rigor and business judgment
• Proactively identify expansion opportunities - additional apps, new formats, incremental spend - through a deep understanding of how studios think and grow
• Represent publisher needs in product roadmap discussions, advocating for solutions that address real monetization challenges in the market

What You Bring

• 5+ years of mobile monetization experience, with hands-on expertise in ad mediation, programmatic advertising, and account optimization - experience with MAX, AdMob, or LevelPlay strongly preferred
• Background in game studio monetization or UA (Monetization Lead, UA Manager, or similar) is a strong plus; solid AdTech or SaaS account management experience selling into gaming companies is also valued
• Proven track record managing publishers at scale - ideally with accounts generating $50M+ in annual ad revenue - with real revenue growth outcomes, not just yield management
• Deep familiarity with Vietnam's gaming studio ecosystem: how studios are structured, the pressures they face, and what actually drives monetization decisions at the ground level
• Consultative, honest communicator - able to discuss tradeoffs and risks transparently without being pushy, and skilled at translating technical concepts into business outcomes
• Strong analytical skills - comfortable with data analysis, A/B testing, and revenue modeling
• Native Vietnamese and strong English, both spoken and written
• AI-forward mindset - actively uses AI tools to scale analysis, surface insights, and improve communication quality

Why This Role

Your publisher-side experience has equipped you with deep insights into what publishers truly need to succeed - from maximizing LTV and ensuring quality ads to building sustainable monetization strategies. Now you'll leverage that expertise to shape platform infrastructure at scale. You'll partner directly with our product team to build the features your publishers need, creating the transparent, publisher-first experience.

What We Offer

• Competitive base + equity in a well-funded Series A startup
• Comprehensive benefits package
• Flexible remote work

Working at CloudX

This role requires exceptional self-direction, resilience, and ownership. You'll operate across time zones, build processes from scratch, and balance competing priorities. We need someone who thrives in uncertainty, maintains uncompromising integrity, and has the strategic judgment to prioritize effectively across a diverse regional landscape.