Partner Success Intern (Spring 2027)

Namely; Fort Worth (TX); Hybrid; USD 20,000 - 27,000; Full time

Job summary

Zipline is seeking a Field Marketing Intern to connect operations with local communities in the Richardson, TX area. You will help execute activations, events, partnerships, and customer engagement initiatives that drive awareness and adoption of Zipline deliveries.

This role trains hands-on in brand ambassador work, event planning, and grassroots marketing across Marketing and Operations teams, with travel across Dallas and surrounding areas as needed.

Qualifications

• Hybrid role with two in-person days per week in Richardson, TX.
• Flexibility for evenings and weekends to support events.
• Strong communication and customer engagement skills.

Responsibilities

• Assist with planning and executing local events, activations and community partnerships.
• Track event performance metrics and assist with reporting.
• Help identify opportunities to increase local awareness and customer acquisition.
• Coordinate with event logistics, set-up, breakdown and inventory management.
• Be the first to lead the charge for boots on the ground support.

Skills

Communication

Interpersonal skills

Public engagement

Adaptability

Travel flexibility

Job description

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About the Marketing and Operations Team

The Field Marketing team serves as the bridge between Zipline and the communities we serve, working closely with local Operations teams to build awareness, trust, and adoption of Zipline’s delivery service. Through community events, partnerships, sponsorships, customer engagement initiatives, and local activations, the team creates meaningful connections that help bring Zipline’s mission to life at the local level.

As a highly collaborative and hands-on team, Field Marketing partners across Marketing, Operations, and external community organizations to understand local needs, strengthen customer relationships, and support market growth. Team members are often on the ground executing events, engaging directly with customers, gathering community insights, and developing strategies that drive awareness and long-term engagement. Together, the team plays a critical role in ensuring Zipline remains a trusted and valued partner in the communities where we operate.

The Role

The Field Marketing Intern will play a critical role in connecting Zipline’s operations with the communities we serve, acting as a frontline ambassador to increase brand awareness, drive customer acquisition, and support market growth. This highly hands-on role will support Zipline’s local Operations and Marketing teams in executing community activations, events, partnerships, sponsorships, and customer engagement initiatives that drive awareness and adoption of Zipline deliveries. Responsibilities will include event setup and execution, brand ambassador support, activation planning, community outreach, and customer engagement. Through these efforts, the intern will help Marketing and Operations teams better understand local needs, strengthen engagement strategies, and build meaningful relationships within the communities we serve.

What You’ll Do

• Assist with planning and executing local events, activations and community partnerships.
• Track event performance metrics and assist with reporting.
• Help identify opportunities to increase local awareness and customer acquisition.
• Coordinate with event logistics, set-up, breakdown and inventory management.
• Be the first to lead the charge for "boots on the ground" support.

What You’ll Bring

• Available to work in a hybrid environment, with at least two days per week in-person in our Richardson, Texas Hub.
• Flexible schedule with the ability to support occasional evenings and weekends for events and community engagement activities.
• Excellent communication and interpersonal skills, with a genuine enthusiasm for engaging with customers, partners, and community members while representing the Zipline brand.
• Adaptable and comfortable navigating changing priorities in a dynamic, fast-paced environment.
• Resourceful, proactive, and excited to roll up your sleeves to help execute grassroots marketing initiatives and community events.
• Must be able to travel frequently throughout Dallas, Texas. Requires transportation (not company provided) and the ability to independently travel to operational sites, events, communities, and partner locations as needed.

What Else You Should Know

This internship is a full-time position, hybrid with two days in person at our Dallas, Texas office. We will host our Fall 2026 interns from September to December. Zipline is unable to sponsor work visas for applicants to this position.

Candidates are limited to three (3) applications within a 30-day period.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.