Partner Solution Architect, Global Payments

Shopify Inc.; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Shopify Inc. is seeking a Senior Partner Solution Architect, Global Payments to lead technical scoping for market expansion and to vet partner processors for capability and integration approach.

You will work with engineering, product, and partner teams to shape implementation plans and ensure compliant, scalable payment solutions. The role emphasizes self-direction, deep payments knowledge, and the ability to translate complex regulatory and technical details into actionable requirements for

Qualifications

• Hands-on experience with payments—processor, PSP, gateway, or platform.
• Ability to design for reliability and regulatory compliance across systems.
• Self-directed in ambiguous problem spaces with clear recommendations.
• Strong understanding of APIs, integrations, and data flows.

Responsibilities

• Lead technical scoping for market expansion and evaluate partner APIs.
• Vetting of payment processors for capability and integration approach.
• Set priorities and drive workstreams across expansion projects.
• Act as trusted technical advisor to partner engineering teams.
• Translate regulatory/technical nuance into clear requirements for Product/Engineering.
• Advise on payment extension architecture across the platform.

Skills

APIs (REST/GraphQL)

Payments ecosystem

Technical leadership

Architectural thinking

Tools

Integration patterns

Regulatory compliance

Job description

Partner Solution Architect, Global Payments

About the role

Shopify's Payments Growth Ecosystem team makes sure Shopify merchants can accept payments globally. Payments are intensely local. Every market has its own providers, regulations, and ways people expect to pay. We build and manage the partnerships that give merchants that coverage, from the world's largest global processors to the local methods a market runs on.

As Partner Solution Architect, Payments, you'll be the technical mind behind that work. You'll lead the technical investigation and solution scoping that happens before R&D gets involved: reviewing partner APIs, digging into local regulations, and working out what a market's payment behaviour actually demands. That work is what lets engineering teams hit the ground running and gets partners and merchants live faster.

This is a senior, self-directed role. You'll be expected to look holistically at what problems need solving, target the right investigations, and set the workstreams in motion. You'll do that alongside a small team of solutions engineers and partner managers, and in close partnership with Product, Engineering, and our largest global payment partners.

Lead technical scoping for Shopify Payments market expansion — evaluate partner APIs, local regulatory requirements, and market-specific payment methods

Own the technical vetting of prospective Shopify Payments processors: assess capability, coverage, and integration approach, and provide the technical evidence behind which partner we select for each region on the roadmap.

Set the technical agenda. Identify what needs investigating, prioritise across expansion projects and platform support, and drive workstreams to a decision rather than waiting for direction.

Act as trusted technical advisor to our largest payment partners, working directly with their engineering and product teams through complex integrations.

Translate regional, regulatory, and partner-side technical nuance into clear requirements and recommendations for Product and Engineering

Advise on payment extension architecture across the third-party platform: payment session lifecycles, confirm flows, credit card and offsite extension models, and custom payment apps for large merchants.

Investigate and resolve escalated technical issues across third-party payment apps; escrow platform-level bugs and policy questions and drive to resolution.

Run the recurring compliance programs — Attestation of Compliance and encryption certificate renewals — end-to-end, from technical review through code merge.

Create leverage for the team through internal tooling, reporting automation, playbooks, and documentation, so the same work doesn't have to be done twice.

Driving launch readiness: certification, QA, monitoring, incident playbooks, partner technical enablement

Coordinating joint implementation plans across Shopify eng/product and partner teams

Qualifications

Deep technical payments experience; You've worked hands-on in payments — as a processor, PSP, gateway, platform, or on a merchant's payments integration — and you understand how the pieces actually fit together end to end.

Payments systems thinker; Sees the full system — partner, merchant, platform, regulator — and how a change in one moves the others. Designs for reliability and compliance, not just shipping a capability.

Self-directed senior operator; Comfortable being handed an ambiguous problem rather than a spec. Scopes the investigation, sets the workstreams, and drives to a recommendation with limited support.

Curious, resourceful technologist; Strong fundamentals in APIs (REST and GraphQL), integrations, and data flows. Able to answer technical questions and work with partner engineering teams directly, and to dig into production data to find the real failure point.

Direct, high-trust communicator; Clear and candid with partners and internal teams alike — can hold a platform standard or say no without damaging the relationship. Turns complex technical and regulatory detail into something a non-specialist can act on.

Low-ego collaborator; Builds trust across Product, Engineering, Partnerships, Support, Risk, and Legal. Pulls in the right experts early and keeps decisions documented.

Strong prioritisation; Holds expansion projects, partner escalations, and recurring compliance cycles at the same time and re-prioritises as things move.

Nice to have

Experience building or owning a payments integration on the merchant side.

Experience launching payments in new markets

Depth in local payment methods outside of North America, alternative payment methods, or affordability and installment products.

Experience in a payments partner, processor, ISV, or platform ecosystem role.

Familiarity with PCI DSS and cross-border payment regulation.

Shopify platform context, or experience in an app/partner ecosystem built on a commerce platform.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital- first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.