PARTNER RELATIONSHIP MANAGER Retailer Partner

Spring Systems; Village of Valley Stream (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

An innovative company in the SaaS sector is seeking a Partner Relationship Manager to enhance partnerships with major retailers. This role focuses on building and maintaining strategic relationships, maximizing referrals, and ensuring partner satisfaction. The ideal candidate will have a strong sales background, excellent communication skills, and the ability to work independently. Join a fast-paced environment that offers excellent compensation, opportunities for advancement, and a supportive work culture. If you're passionate about retail and eager to drive success, this is the perfect opportunity for you!

Benefits

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Training & development

Qualifications

• 2+ years of sales experience with retailers.
• Ability to work independently and visit clients.

Responsibilities

• Manage relationships with key decision-makers at major retailers.
• Explore new business opportunities with existing and new retailers.

Skills

Sales experience

Teamwork

Communication skills

Customer relationship management

Education

Four-year university/college degree

Tools

ERP software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Training & development

The Partner Relationship Manager (Retailers) is the focal point between Spring Systems and our retailer partners. This person will develop relationships with buyers and vendor management at major retailers.

This role is responsible for building, maintaining, and growing strategic partnerships with external companies (retailers), achieving mutual business goals by fostering strong relationships, identifying new opportunities for collaboration, maximizing referrals from the retailer, and ensuring partner satisfaction through effective communication and ongoing support. Essentially, this role acts as a liaison to maximize the value of the partnership.

Sales - This person will also seek new business opportunities with existing retail partners and develop sales opportunities with new retailers.

Responsibilities include:

• Partner - Relationship management: Regular communication with key decision-makers at major retailers such as Nordstrom, Macy's, Walmart, Neiman Marcus, etc., to understand their needs, address concerns, and maintain positive relationships.
• Partner - Verify successful onboarding of new customers as vendors are integrated with these retailers.
• Sales – Explore new opportunities with existing retailer partners.
• Sales - Prospect, develop, and close business opportunities with new retailers.

Mandatory skills:

• 2+ years sales experience, selling to retailers (e.g., apparel or other vendor sales)
• Teamwork and good communication skills
• Four-year university/college degree preferred or equivalent experience
• Ability to visit customers and prospects in New York City and the tri-state area
• Ability to work with limited supervision

Additional helpful skills (not mandatory):

• Previous apparel, retail, logistics, or import business experience
• ERP software sales experience
• 2+ years team management skills

What's in it for you:

• Excellent compensation structure
• Fast-paced path to management level
• Training, sales technique support
• Generous benefits
• Great work environment!

About us:

Our company provides a Software as a Service (SaaS) solution to the retail, fashion, and wholesale industries. We pride ourselves on building strong business relationships with our customers, helping them deepen their connections with major retail players.