Partner Marketing Manager

Five9; San Ramon (CA); Hybrid; USD 65,000 - 181,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Paid time off & holidays

Parental leave

Employee stock purchase plan

Job summary

Five9 is seeking a Partner Marketing Manager to own collaborative marketing with reseller and service provider partners. You’ll create co‑marketing, demand gen campaigns, and partner-led events while managing MDF budgets and ensuring pipeline impact.

You will partner with cross‑functional teams to develop toolkits, value propositions, and enablement assets that accelerate partner success and drive revenue growth for a cloud contact center software leader.

Qualifications

• 5+ years of experience in partner or channel marketing, with resellers or service providers.
• Hands-on experience designing and running co-marketing and demand gen programs with partners.
• Experience planning and delivering partner-led events from planning to follow-up.
• Proven ability to own pipeline goals and track partner-influenced outcomes.

Responsibilities

• Design and run collaborative co-branded demand generation campaigns with priority partners.
• Support joint go-to-market plans with partners to align goals and deliverables.
• Develop strong relationships with partner marketing and sales teams to drive campaigns and events.
• Track program performance and optimize based on pipeline impact and ROI.

Skills

Partner marketing

Channel marketing

B2B marketing

Event planning

ABM

MDF management

Education

Bachelor's degree in marketing or business

Tools

CRM (Salesforce)

Marketing automation

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team‑first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for a Partner Marketing Manager to join Five9’s Partner Marketing organization, reporting to the Senior Manager, Partner Marketing. This is a remote role. This person will own the marketing component of joint go‑to‑market plans with a focus group of resellers and service provider partners — turning shared strategy into campaigns, events, and pipeline. The Partner Marketing Manager designs and runs collaborative marketing with those partners, including co‑marketing, demand generation campaigns, and partner‑led events. They build strong relationships with partners and act as their voice inside Five9. They work with internal teams to get toolkits, value propositions, and sales enablement playbooks into partners’ hands, amplify partner success and customer stories, and they are accountable for the partner‑influenced pipeline those programs produce.

Key Responsibilities

• Co-Marketing Programs
  • Support joint go‑to‑market plans with partners — work with a focus group of resellers and service provider partners to agree on shared goals and support marketing deliverables from planning through execution.
  • Design and run integrated co‑branded demand generation campaigns with priority partners — including digital marketing, webinars, ABM, incentive programs, and partner‑led events.
  • Develop strong relationships with priority partners — build trust with their marketing and sales teams through regular contact and follow‑through.
  • Act as the voice of the partner inside Five9 — bring partner feedback and needs to internal teams and advocate for what helps partners succeed.
• Pipeline & Revenue Impact
  • Drive partner‑influenced pipeline — set pipeline goals for each program before launch and manage to them.
  • Manage Marketing Development Fund (MDF) planning and governance — oversee partner proposals, approvals, and performance tracking, and make sure MDF investments align to revenue objectives and deliver measurable ROI.
  • Track and report on program performance — show what is producing pipeline and revenue, and adjust programs based on results.
• Enablement & Content
  • Create co‑marketing assets and partner‑ready campaigns — work cross‑functionally to package messaging, content, and campaign kits partners can pick up and launch, and drive adoption of global campaigns and tools.
  • Distribute partner‑ready value propositions and sales enablement playbooks — provide practical guidance on when and how to bring Five9 into a conversation into partners’ hands.
  • Amplify partner success and customer stories — work with internal teams to capture joint wins and put them to work in campaigns, events, and partner enablement.

Candidate Requirements and Experience

• 5+ years of experience in partner marketing, channel marketing, or B2B marketing, with significant time working with resellers, service providers, or other channel partners.
• Hands‑on experience designing and running co‑marketing and demand generation programs with partners.
• Experience planning and delivering partner‑led events, from planning through post‑event follow‑up.
• Track record of owning pipeline goals and reporting on results; experience with partner‑influenced pipeline is highly recommended.
• Experience managing Marketing Development Fund (MDF) or similar co‑marketing budgets, including partner proposals, approvals, and ROI tracking.
• Experience working with cross‑functional sales and marketing teams to get partner toolkits, value propositions, co‑branded content, and sales enablement materials into partners’ hands.
• Familiarity with enterprise software, ideally CX or contact center technology, is highly recommended.
• Hands‑on proficiency with modern AI tools and a clear point of view on how to apply them to marketing, content, and partner programs.
• Strong relationship‑building, written, and verbal communication skills, including advocating for partner needs internally, with the ability to run several programs with several partners at once.
• Bachelor’s degree in marketing, business, or a related field, or equivalent experience.
• Comfortable working with partners and colleagues in a remote environment.

Work Location

This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office.

Compensation and Benefits

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
• Short & Long‑Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching and self‑guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below. $65,100—$181,400 USD

Diversity and Inclusion

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are.

Five9 is an equal opportunity employer.

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

VEVRAA Federal Contractor. We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state. PDN-a3261111-0653-4ff0-a078-21464d56e588