Partner Manager

IFS North America, Inc.; Washington; Hybrid; USD 90,000 - 150,000; Full time

Job summary

IFS North America, Inc. is seeking a skilled Partner Manager to grow and manage IFS's partner ecosystem across OEM and ISV partners.

You will own relationships, onboarding, enablement, and go-to-market execution while collaborating with Sales, Product, Finance, and Procurement teams in a fast-paced environment. You will drive revenue growth, optimize partner performance, and deliver enablement materials and training.

Qualifications

• Experience in partner, channel or alliance management, across OEM and ISV models.
• Good understanding of contracts, pricing, licensing and royalty models.
• Experience supporting co-sell and joint go-to-market activity.
• Ability to align business process, technology and partner strategy.
• Tenacious and delivery focused.
• Self-driven and able to progress work independently.
• Willing to learn, improve and find smarter ways of working.
• Strong communication and presentation skills.
• High level of organization with excellent written and verbal communication.

Responsibilities

• Recruit, onboard and offboard OEM and ISV partners.
• Own day-to-day partner relationships and act as the main contact between partners and IFS teams.
• Maintain partner information and processes on the IFS Marketplace.
• Work with Procurement and Finance on partner commercial models, royalties, licensing and payments.
• Support Sales in deals involving partner products, including co-sell and go-to-market activity.
• Enable partner access to IFS resources such as demos, Demo Showroom and IFS Academy.
• Work with Product Managers on partner product use cases with IFS solutions.
• Support strategic sales cases requiring non-standard commercial models.
• Drive partner recruitment, activation, commercial performance and revenue growth.
• Support strategic initiatives for the partner program and process improvement.
• Research competitors, analyse trends and share insights with stakeholders.
• Identify opportunities to grow the partner ecosystem and translate strategy into execution.
• Improve partner operations through effective collaboration with partners and internal stakeholders.
• Create documentation, enablement materials and training content.
• Build reports and provide regular and ad-hoc partner performance insights.

Education

Bachelor's degree in Business Management or related field

Job description

Employees can work remotely

Full-time

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really mattersat the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, were flexible, were innovative, and were focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of societys greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

Were looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, well help you make your moment. Join Team Purple. Join IFS.

Job Description

The Product & Partner Strategy team is seeking a highly skilled and motivated Partner Manager to grow and manage IFS's partner ecosystem across both OEM and ISV partners.

*Candidates MUST be located in the Eastern Time zone.

The Product & Partner Strategy (PPS) team defines and runs IFS's product and solution partner programs across both OEM and ISV partners. The team owns partner recruitment, onboarding, enablement and go-to-market execution, while working closely with internal stakeholders and partners to drive successful partner operations. It also supports Product Managers, Sales and other stakeholders with partner insight, pipeline analysis and commercial support.

As Partner Manager, you will own the relationship, commercial performance and growth of a portfolio of OEM and ISV partners across the full partner lifecycle. You will be accountable for growing ISV generated revenue and for enabling IFS Sales teams globally to successfully sell OEM partner solutions. Your responsibilities will include:

• Recruit, onboard and offboard OEM and ISV partners.
• Own day-to-day partner relationships and act as the main contact between partners and IFS teams.
• Maintain partner information and processes on the IFS Marketplace.
• Work with Procurement and Finance on partner commercial models, royalties, licensing and payments.
• Support Sales in deals involving partner products, including co-sell and go-to-market activity.
• Enable partner access to IFS resources such as demos, Demo Showroom and IFS Academy.
• Work with Product Managers on partner product use cases with IFS solutions.
• Support strategic sales cases requiring non-standard commercial models.

In this role you will also deliver against the following key priorities:

• Drive partner recruitment, activation, commercial performance and revenue growth, continually identifying and pursuing new opportunities for growth.
• Support strategic initiatives for the partner program and process improvement.
• Research competitors, analyse trends and share insights with stakeholders.
• Identify opportunities to grow the partner ecosystem and translate strategy into execution.
• Improve partner operations through effective collaboration with partners and internal stakeholders.
• Create documentation, enablement materials and training content.
• Build reports and provide regular and ad-hoc partner performance insights.

Qualifications

• Degree or equivalent qualification in Business Management or a related field.
• Experience in partner, channel or alliance management, ideally across OEM and ISV models.
• Good understanding of contracts, pricing, licensing and royalty models.
• Experience supporting co-sell and joint go-to-market activity.
• Ability to align business process, technology and partner strategy.
• Tenacious and delivery focused.
• Self-driven and able to progress work independently.
• Willing to learn, improve and find smarter ways of working.
• Strong communication and presentation skills.
• Confident in documentation, presentation and training.
• Highly organized with excellent written and verbal communication.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with providing a real connection with your colleagues and the broader IFS community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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