Partner Account Sales Manager - Retail

Salesforce, Inc.; New York (NY); In loco; USD 145.000 - 248.000; Tempo pieno

Vantaggi offerti da questo lavoro

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Descrizione del lavoro

Salesforce, Inc. is seeking a Partner Account Sales Manager for Retail Enterprise at PACE to lead partner sales strategies and accelerate software consumption across major retail accounts.

You will coordinate with Alliances, Marketing, Product, and Customer Success while shaping GTM plans with partners and hyperscalers to maximize ACV and customer value. You will also champion a culture of inclusion, collaborate across teams, and leverage AI tools to automate workflows, monitor pipeline, and

Competenze

• 3–5+ years of experience in Partner Management, Channel Sales, Enterprise Software Sales, or Strategy Consulting.

Mansioni

• Own and exceed revenue and partner investment targets, pipeline creation goals, and co-sell metrics within assigned Retail Enterprise partner accounts.
• Actively engage with direct sales teams to identify opportunities, co-sell, negotiate, and close deals with cross-functional collaboration.
• Drive joint GTM motions with Hyperscalers, regional partners, and retail tech ecosystem partners.
• Champion a positive, inclusive culture and drive open communication, psychological safety, and accountability across teams.
• Cultivate strong relationships with partner account executives and technical representatives to keep PACE top-of-mind.
• Leverage domain knowledge of omnichannel retail, supply chain, and store operations to align solutions with client needs.
• Track post-sale partner engagement to drive adoption, renewals, and long-term consumption.
• Utilize AI tools to streamline workflows, generate enablement collateral, and track metrics.

Conoscenze

Partner management

Channel sales

Enterprise software sales

Strategy consulting

Formazione

Bachelor’s degree in Business/Communications

Descrizione del lavoro

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

As a Partner Account Sales Manager for Retail Enterprise at PACE, you will play a hands‑on, critical role in driving partner sales and consumption strategies, expanding ecosystem growth, and developing strategic alliances within our highest‑impact retail and digital accounts. In this role, you will support partner strategies that empower channel partners, System Integrators and Hyperscalers to accelerate ACV and customer success across the retail sector. You will leverage cutting‑edge AI tools to streamline daily workflows, review partner data, and support partner go‑to‑market strategy creation. Beyond revenue targets, culture is a vital pillar of this role. You will be expected to actively champion a supportive, inclusive, and growth‑oriented team environment—fostering strong internal partnerships, driving a spirit of continuous learning, and embodying PACE’s core values in every partner interaction. This position requires a strong blend of hands‑on execution, retail industry acumen, culture‑first leadership, and hands‑on‑engagement to build pipeline, drive software consumption, and deliver mutual value across our ecosystem.

Key Responsibilities

• Revenue Generation & Partner Execution Pipeline Building: Own and exceed revenue and partner investment targets, pipeline creation goals, and co‑sell metrics within assigned Retail Enterprise partner accounts.
• Co‑Selling & Field Support: Actively engage with direct sales teams to identify new opportunities, co‑sell, negotiate, and close deals. Collaborate closely with cross‑functional teams including Alliances, Marketing, Product, and Customer Success.
• Hyperscaler & Alliance Growth: Drive joint GTM motions with Hyperscalers, regional partners, and specialized retail tech ecosystem partners.
• Culture & Ecosystem Stewardship Championing Team Culture: Actively contribute to a positive, collaborative, and inclusive culture at PACE. Drive open communication, psychological safety, and mutual accountability across internal and partner‑facing teams.
• Account Enablement: Cultivate strong, trusted relationships with partner account executives, practice leads, and technical representatives to keep PACE top‑of‑mind.
• Industry Alignment: Leverage domain knowledge of omnichannel retail, supply chain/logistics, e‑commerce platforms, POS systems, and store operations to align partner solutions with end‑client needs.
• Consumption Growth: Track post‑sale partner engagement to ensure continuous software adoption, drive renewal rates, and maximize long‑term consumption value for enterprise retail clients.
• AI‑Driven Operations & Enablement Workflow Automation: Utilize modern AI tools (generative AI, predictive CRM workflows, and data analytics) to streamline administrative processes, generate partner enablement collateral, and track pipeline metrics efficiently.
• Enablement Delivery & Upskilling: Coordinate and deliver partner enablement programs, joint marketing campaigns, and co‑branded value propositions while encouraging AI literacy and continuous skill development across the ecosystem.
• Cross‑Functional Collaboration Operational Bridge: Serve as the primary point of contact between external partner teams and internal PACE Retail Sales, Product, and Customer Success groups to ensure seamless delivery and high customer satisfaction.
• Forecast Rigor: Maintain clean data, active pipeline reviews, and reliable forecasting within the CRM system.

Qualifications & Experience

Experience: 3–5+ years of experience in Partner Management, Channel Sales, Enterprise Software Sales, or Strategy Consulting.

Culture‑First Mindset: Demonstrated commitment to building inclusive, high‑trust team environments. Known for empathy, integrity, transparency, and a strong sense of team accountability.

Industry Domain Knowledge: Solid understanding of the enterprise retail technology landscape (e.g., e‑commerce, supply chain, store systems, customer data platforms).

Proven Track Record: Demonstrated success in meeting or exceeding indirect sales quotas, joint pipeline goals, and facilitating co‑sell motions.

AI & Technical Literacy: High comfort level with—and enthusiasm for—integrating AI tools (e.g., generative text tools, predictive forecasting, automated CRM workflows) into daily operations to increase efficiency.

Ecosystem Understanding: Practical expertise in how SIs, MSPs, and Hyperscalers co‑sell and deliver enterprise value.

Collaborative Skills: Exceptional interpersonal, presentation, and negotiation skills, with a proven ability to build trust and rally cross‑functional teams around a shared vision.

Education: Bachelor’s degree in Business, Communications, or a related field (or equivalent practical experience).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.

What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $131,460 - $225,470 annually.

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $144,550 - $248,010 per year.

Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.