Partner, ACC

Socket.dev; United States; Hybrid; USD 80,000 - 100,000; Full time

Job summary

OHSU seeks an Advisor to the Advice and Counsel Center Partner to guide employee and labor relations, conduct investigations, and advise leaders on policy compliance. The role emphasizes confidentiality, collaboration with HR, Legal, OCIC, and Health Services, and timely documentation in the case management system.

The position is remote with limited travel to Portland, OR, and requires strong communication, training ability, and a DEI lens to drive improvements in organizational effectiveness.

Qualifications

• Bachelor’s degree in business, HR or related field, and/or equivalent combination of education, experience, and training; and
• 3 years of progressively responsible Human Resource experience, that includes Employee or Labor relations experience, or equivalent combination of education and experience.
• Demonstrated ability to conduct investigations, in a respectful and professional manner, while upholding OHSU values, policies, procedures, and documentation
• Strong understanding and application of federal, state, and local employment and labor laws.
• Ability to guide leaders in making employee relations decisions which are in alignment with the organizations policies and procedures as well as legal
• Willingness and ability to provide training to
• Effective conflict resolution skills and the ability to navigate sensitive, emotional,and/or difficult situations with empathy.
• Ability to draft concise and factually accurate reports and
• Knowledge of investigatory best practices and ability to understand how different perspectives, experiences, and cultures affect the situation and investigation process.

Responsibilities

• Respond to reported concerns, support the investigation process, provide consultation, facilitation, and guidance on a variety of employment and labor relation matters. Maintain appropriate confidentiality.
• Resolve complex or sensitive employee and labor relations issues, including those relating to conflicts, attendance, code of conduct issues, and performance concerns, as assigned. Partner with other experts in HR, Legal, OCIC, Integrity and Public Safety to ensure a holistic understanding and approach to the situation.
• Manage and maintain cases and documentation in the employee relations system.
• Support leadership by attending grievance meetings. Provide guidance and recommendations for grievance responses.
• Consult with Labor Relations on complex grievances and difficult cases.
• Support the organization by providing equitable, timely, and consistent interpretation and guidance on HR policies and procedures, employee and labor relations matters, performance management conversations and documentation, conflict resolution, discipline,grievances, arbitrations, and other employee relations services.
• Build a collaborative relationship with the organization by providing exceptional service to each mission.
• Apply a diversity, equity, and inclusion lens to identify any themes and trends, design and deliver interventions, and drive continuous improvement in organizational strategies and effectiveness of Employee Relations.
• Coordinate with OCIC (Office of Civil Rights Investigations and Compliance) and Occupational Health to provide the needed support for reasonable accommodations and ensure associated situations are identified prior to making employment decisions on items related to accommodation requests.
• Recommend and draft new and updated policies, procedures, and bargaining concepts.
• Participate in collective bargaining if needed and assigned.

Skills

HR experience

Investigations

Employee relations

Legal knowledge

Training capability

Conflict resolution

Report writing

Education

Bachelor's degree in business, HR or related field

Equivalent combination of education and experience

Job description

Department Overview

The Advice and Counsel Center Partner (ACC/ER Partner) serves as a partner and consultant to the organization providing guidance, training and education, collaboration, and support through a variety of Employee and Labor Relation issues including, but not limited to – employee misconduct, drug diversion and workplace impairment, policy violations, performance deficiencies, social media issues, FMLA violations, FLSA violations, contract management, grievance management, and ethical and workplace violence issues. In addition, the role serves as a consultant and collaborates with all functions of Human Resources such as Business Partners, Labor Specialists, and the HR Service Center. The position shall also be responsible for responding to concerns submitted through a variety of paths (EthicsPoint, emails, calls...), routing such concerns to the appropriate partner or department, provide advice and consultation for concerns received, managing the investigatory process and support OHSU’s policies, procedures, and behavioral expectations throughout these processes.

Finally, this position will be responsible for ensuring documentation is maintained in the employee relations case management system and that all communications are reviewed, provided to the employee, and if necessary submitted to the union.

Function/Duties of Position

• Respond to reported concerns, support the investigation process, provide consultation, facilitation, and guidance on a variety of employment and labor relation matters. Maintain appropriate confidentiality.
• Resolve complex or sensitive employee and labor relations issues, including those relating to conflicts, attendance, code of conduct issues, and performance concerns, as assigned. Partner with other experts in HR, Legal, OCIC, Integrity and Public Safety to ensure a holistic understanding and approach to the situation.
• Manage and maintain cases and documentation in the employee relations system.
• Support leadership by attending grievance meetings. Provide guidance and recommendations for grievance responses.
• Consult with Labor Relations on complex grievances and difficult cases.
• Support the organization by providing equitable, timely, and consistent interpretation and guidance on HR policies and procedures, employee and labor relations matters, performance management conversations and documentation, conflict resolution, discipline,grievances, arbitrations, and other employee relations services.
• Build a collaborative relationship with the organization by providing exceptional service to each mission.
• Apply a diversity, equity, and inclusion lens to identify any themes and trends, design and deliver interventions, and drive continuous improvement in organizational strategies and effectiveness of Employee Relations.
• Coordinate with OCIC (Office of Civil Rights Investigations and Compliance) and Occupational Health to provide the needed support for reasonable accommodations and ensure associated situations are identified prior to making employment decisions on items related to accommodation requests.
• Recommend and draft new and updated policies, procedures, and bargaining concepts.
• Participate in collective bargaining if needed and assigned.

Required Qualifications

• Bachelor’s degree in business, HR or related field, and/or equivalent combination of education, experience, and training; and
• 3 years of progressively responsible Human Resource experience, that includes Employee or Labor relations experience, or equivalent combination of education and experience.
• Demonstrated ability to conduct investigations, in a respectful and professional manner, while upholding OHSU values, policies, procedures, and documentation
• Strong understanding and application of federal, state, and local employment and labor laws.
• Ability to guide leaders in making employee relations decisions which are in alignment with the organizations policies and procedures as well as legal
• Willingness and ability to provide training to
• Effective conflict resolution skills and the ability to navigate sensitive, emotional,and/or difficult situations with empathy.
• Ability to draft concise and factually accurate reports and
• Knowledge of investigatory best practices and ability to understand how different perspectives, experiences, and cultures affect the situation and investigation process.

Preferred Qualifications

• Experience working in a unionized healthcare or education environment, is preferred.

Additional Details

• This is a remote role with limited travel to Portland Oregon.
• Limited to no lifting required, 90% desk work, including but not limited to typing, video chats, speaking, writing, attention to detail, focus, and more.