Part-Time Veterinary Front Desk Specialist

veterinarypracticepartners; Smithfield (NC); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development opportunities

Job summary

Willowrun Veterinary Hospital is seeking a part-time front-desk receptionist in Smithfield, NC to be the first contact for clients and their pets, setting the tone for each visit. The role emphasizes clear communication in a fast-paced environment and a passion for animal care.

Benefits include medical, dental, and vision insurance, paid time off and a 401(k) plan for eligible staff, along with opportunities for professional development.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Job description

Willowrun Veterinary Hospital is seeking a part-time front-desk receptionist in Smithfield, NC to be the first contact for clients and their pets, setting the tone for each visit. The role emphasizes clear communication in a fast-paced environment and a passion for animal care.

Benefits include medical, dental, and vision insurance, paid time off and a 401(k) plan for eligible staff, along with opportunities for professional development.