Part-Time Universal Teller I — Customer Experience

IBC; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

IBC Bank in Texas seeks a Universal Teller I for part-time, in-office duties. You will handle customer transactions, promote bank products, and maintain balance with accuracy, delivering the IBC Experience.

You will build relationships with customers, meet sales goals, and participate in branch procedures and end-of-day processes while upholding teller policies. You will also process foreign currency transactions and assist with training and branch openings/closings as needed.

Qualifications

• High school graduate or GED equivalent.
• 1 to 6 months cash handling preferred.
• 1+ years of experience interacting with people preferred.

Responsibilities

• Process paying and receiving teller transactions.
• Deliver the IBC Experience by providing prompt, efficient and friendly customer service.
• Balance and maintain assigned cash box and vault if applicable as well as perform end of day process.
• Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities.
• Perform successfully to the Sales Performance Goals and Referral Programs.
• Attend company meetings.
• Process foreign currency transactions.
• Follow proper procedures to minimize errors and reduce losses.
• Assist in solving issues that pertain to customer transactions.
• Answer all banking related inquiries.
• Operate and maintain all necessary teller equipment.
• Assist with branch procedures under dual control requirements including the branch opening/ closing.
• Assist on-the-job training for their branch and other branches.
• Flexibility to report to work and assist other branches.
• Perform the duties of the sales functions.
• Perform other duties as assigned.

Skills

10 Key

Good oral & written communication

Teamwork

Quality/Accuracy

Sales/Results

Service Oriented

Mathematics

Critical Thinking

Problem Solver

Judgement/Decision Making

Learning Strategies

Sensitivity to Guidelines

Education

High school graduate or GED equivalent

1 to 6 months cash handling preferred

1+ years of experience interacting with people preferred

Job description

IBC Bank in Texas seeks a Universal Teller I for part-time, in-office duties. You will handle customer transactions, promote bank products, and maintain balance with accuracy, delivering the IBC Experience.

You will build relationships with customers, meet sales goals, and participate in branch procedures and end-of-day processes while upholding teller policies. You will also process foreign currency transactions and assist with training and branch openings/closings as needed.