Part-Time Unarmed Security Officer – Transit Customer Care

Allied Universal; Fort Worth (TX); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, is seeking a Part Time Unarmed Patrol Customer Care officer in Fort Worth, TX. The role focuses on protecting clients, managing access, and assisting travelers and staff with professionalism.

Key duties include patrolling, responding to incidents, documenting observations, and maintaining logs. Required are a high school diploma and readiness for background checks; CPR/First Aid experience is preferred.

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid experience is preferred.

Responsibilities

• Provide customer service to passengers, visitors, and personnel by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout transportation facilities, terminal areas, parking locations, and perimeter areas to help identify and report unusual activity or conditions.
• Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific protocols and notifying appropriate personnel.
• Monitor access points and restricted areas, verifying credentials as required and documenting observations in accordance with site procedures.
• Maintain detailed activity logs and incident reports, communicating relevant information to Allied Universal leadership and client representatives.

Skills

Customer service

Access control

Cpr certification

Computer literacy

First Aid experience

Age requirement

Education

High school diploma or equivalent

Job description

Allied Universal, a leading security and facility services company, is seeking a Part Time Unarmed Patrol Customer Care officer in Fort Worth, TX. The role focuses on protecting clients, managing access, and assisting travelers and staff with professionalism.

Key duties include patrolling, responding to incidents, documenting observations, and maintaining logs. Required are a high school diploma and readiness for background checks; CPR/First Aid experience is preferred.