Part-Time Teller - Mt. Pleasant Coleman, SC

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Parish Place (SC); On-site; USD 34,000 - 46,000; Full time

Job summary

SouthState Bank in Mt Pleasant, SC, seeks an on-site Teller to handle day-to-day cash transactions, assist customers, and support branch operations with accuracy and confidentiality.

The role requires cash handling, sales, customer service experience and a high school diploma or equivalent; prior banking experience is preferred. Training provided; regulatory compliance is emphasized.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales and customer service; banking experience preferred.
• Specific knowledge: good interpersonal and computer skills; fluent reading/writing/speaking English.

Responsibilities

• Take ownership of tasks and challenges encountered in the operation of the teller position.
• Serve customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
• Know and understand the products and services offered by the Bank, including features, benefits, rules, and price structures.
• Identify customer needs and opportunities to expand relationships by making referrals as outlined for this position.
• Present a neat and professional personal appearance in accordance with bank policy.
• Assess and effectively manage risks; ensure compliance with banking regulations (Reg CC and BSA).
• Develop understanding of customer-facing technology and discuss/enroll customers in self-service options.
• Perform teller duties including processing transactions for savings, checking and loan accounts; balance transactions daily.
• Maintain a neat and orderly work area and follow branch policies to minimize errors.
• Assist in guiding and training new tellers and may provide access to safe deposit boxes.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

English proficiency

Education

High School diploma or equivalent

Tools

Point of Sale (POS)

Basic computer skills

Job description

Overview

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping customers move forward. Since our beginnings in the 1930s, we have become a trusted financial partner across the South and beyond, combining personal relationships with forward-thinking solutions. We are committed to helping our team members succeed while upholding our values: building trust, fostering lasting relationships, and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated, and team members are inspired to achieve their greater purpose. Your future begins here!

Responsibilities

• Take ownership of tasks and challenges encountered in the operation of the teller position.
• Serve customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
• Know and understand the products and services offered by the Bank, including features, benefits, rules, regulations, price structures, and a simple definition of each service.
• Identify customer needs and expectations by listening for clues and seek opportunities to expand relationships by making referrals as outlined for this position.
• Present a neat and professional personal appearance in accordance with bank policy.
• Assess and effectively manage risks associated with the job function; ensure compliance with banking regulations (including Regulation CC and Bank Secrecy Act).
• Develop understanding of customer-facing technology and discuss/enroll customers in self-service options.
• Perform teller duties including processing transactions for savings, checking, and loan accounts; balance transactions daily; service/balance ATMs; and utilize the branch capture system as needed.
• Maintain a neat and orderly work area and follow policies and procedures to minimize operational errors and maintain proper workflow.
• Assist in guiding and training new tellers and may provide access to safe deposit boxes as required.
• Follow branch security and audit procedures and understand the operation of security devices.

Qualifications, Education, and Certification

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, and customer service. Previous banking experience preferred.
• Specific Knowledge: Good interpersonal skills, computer skills, and the ability to read, write, speak, and understand English.

Training

• The SouthState Way
• New Team Member Orientation
• Teller Foundations
• All assigned Regulatory Compliance
• Training Acknowledgement of all policies through DocuSign as assigned
• Additional training may be required depending on experience

Physical Demands

Must be able to lift up to 50 pounds and stand and/or sit for long periods. Must be able to access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.

Work Environment

This position is typically in an open lobby area with an individual workstation, inside a climate-controlled facility with access to break and rest rooms during breaks. Travel may be required for meetings or training.

Additional Information

Work Location: 822 Coleman Blvd, Mt Pleasant, South Carolina 29464

Equal Opportunity Employer, including disabled/veterans. Our business model supports the unique character of the communities we serve and encourages decision making by the banker closest to the customer. We think and act like owners and measure success over entire economic cycles, prioritizing soundness before short-term profitability and growth.