Part-time Teller I

Banksouthern; El Dorado (AR); On-site; USD 26,000 - 36,000; Full time

Job summary

Banksouthern is seeking a Branch Customer Service Representative to handle cash transactions, deposits, and customer inquiries at our El Dorado, AR location.

responsibilities include balancing cash, assisting with ATM services, processing deposits and loan payments, and cross-selling bank services. A high school diploma and six months of cash handling experience are preferred.

Qualifications

• Six months of customer service and cash handling experience.
• Experience in a bank or similar financial institution preferred.
• Strong customer contact skills to greet the public professionally.
• Maintain confidentiality of the Bank’s records and customer transactions.

Responsibilities

• Processes night deposits and mail-in deposits.
• Maintains cash level in drawers and ensures cash security.
• May service ATM according to schedule or need.
• Opens safety deposit boxes.
• Completes CTR reports as needed.
• Performs duties of branch CSR on Saturday rotation.
• Accepts checks for cashing, deposits, receipts.
• Receives savings deposits and processes loan payments.
• Processes credit card cash advances.
• Responds to customer inquiries as appropriate.
• Sells cashier's checks and cross-sells bank services.
• Balances cash and ATM activities.
• Completes required training and other duties as assigned.

Skills

Customer service

Cash handling

Multi-tasking

Detail orientation

Confidentiality

Mathematical aptitude

Communication

Computer literacy

Education

High School diploma or equivalent

Tools

Computer terminal

10 key

Job description

Provides prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and to recognize customers' needs with suggestions appropriate to the Bank's services. Follows the established policies and procedures for this area, in accordance with the Bank and the supervisor's direction.

Responsibilities

• Processes night deposit and mail-in deposits.
• Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the Bank.
• May service ATM according to schedule or need
• Opens safety deposit boxes
• Completes CTR reports as needed
• Performs duties of branch CSR on scheduled Saturday rotation
• Accepts checks for cashing, receives checking and related accounts; accepts deposits, verifies cash and endorsements, makes change, and issues receipts
• Receives savings deposits, pays withdrawals after verifying balance and signature; redeems U.S. Savings Bonds
• Receives loan payments when installment loan coupon accompanies payment
• Process credit card cash advances
• Responds to customers' inquiries as appropriate
• Sells cashier's checks
• Cross-sells bank and affiliate services
• Performs various balancing functions, including ATM.
• Completes all required training
• Performs other related duties as required or assigned

Requirements

• High School diploma or equivalent.
• Minimum six months of customer service and cash handling experience; experience in a bank or similar financial institution preferred.
• Strong customer contact skills to meet and greet the public in a friendly, courteous manner responding to a variety of situations in a professional manner
• Maintain confidentiality of the Bank’s records and customer transactions.
• Detail oriented, accurate, and able to multi-task; good mathematical aptitude
• Ability to operate a computer terminal, 10 key, and other general office equipment
• Willingness to be involved and represent Southern Bancorp through civic and community organizations.