Part Time Teller - Georgetown

PNC; Washington (District of Columbia); On-site; USD 23,846 - 39,743; Part time

Benefits offered by this job

Medical/Prescription drug coverage

Dental and vision options

401(k) with PNC match

Paid time off

Educational assistance programs

Job summary

PNC Financial Services Group, Inc. is seeking a Part Time Teller for their Georgetown branch in Washington DC. The role involves processing customer transactions and educating them about financial products, contributing to enhanced customer loyalty and experience.

Successful candidates should possess strong customer service skills and attention to detail, preferably with a high school diploma. Benefits include competitive hourly pay and various employee benefits.

Qualifications

• No university or college degree typically required.
• High school diploma, GED or comparable education considered.
• Job-specific certifications and experience may be considered.

Responsibilities

• Process a variety of customer interactions.
• Educate customers on financial alternatives.
• Identify banking opportunities during customer interactions.
• Engage customers in the lobby and promote PNC products.
• Ensure daily operations and transactions are completed accurately.

Skills

Accountability

Customer Service

Problem Solving

Effective Communications

Accuracy and Attention to Detail

Identifying Opportunities

Proactive Sales

Banking Products

Leveraging Technology

Digital Awareness

Education

High school diploma or GED

Job description

Position Overview

Position: Part Time Teller – PNC Retail Branch, Washington DC (Georgetown). PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. This role focuses on delivering a unique customer experience, improving financial well‑being, and building customer loyalty.

Job Description

As a Teller you will:

• Process a variety of customer interactions.
• Educate customers on alternatives available for their financial interactions.
• Identify banking opportunities during the customer interaction and refer as appropriate.
• Make appropriate referrals to branch staff to enhance service.
• Perform lobby engagement activities to connect with customers and position PNC products.
• Use technology, tools and resources to educate customers on managing financial transactions.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits.
• Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Qualifications

Successful candidates must demonstrate the following skills, competencies, and experience:

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales
• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Education, Experience and Certifications

Work Experience: Roles at this level do not typically require a university or college degree. High school diploma, GED, or comparable education, job‑specific certification(s), and experience (including military service) may be considered.

Certifications: None required.

Licenses: None required.

Pay and Incentives

Base Salary: $17.31 – $28.85 per hour (may vary by location, market data, individual skills, experience, and education). This role is incentive eligible, with payment based on company, business, and/or individual performance.

Benefits

• Medical/Prescription drug coverage with a Health Savings Account feature.
• Dental and vision options.
• Employee life insurance.
• 401(k) with PNC match, pension and stock purchase plans.
• Back‑up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Robust wellness program with financial incentives.
• Paid time off: parental leave, up to 11 paid holidays annually, 7 occasional absence days (subject to law). Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Include "accommodation request" in the subject line, your name, the job ID, and preferred method of contact. All information provided will be kept confidential and used only to provide needed reasonable accommodations.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.