Part-Time Teller — Elevate Customer Financial Wellness

PNC Financial Services Group, Inc.; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

401(k) with match

Paid holidays

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Fort Wayne (Time Corners branch) seeks a Part Time Teller to deliver a superior customer experience and grow banking relationships.

You will handle a variety of interactions, educate customers on options, and refer opportunities to branch staff to meet client needs. This in-office role emphasizes balance, accuracy, and adherence to policy while supporting daily teller operations and community banking goals.

Qualifications

• Roles at this level typically do not require a university/college degree.
• Prior experience is not required.
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Customer Service

Digital Awareness

Proactive Sales

Problem Solving

Effective Communications

Fraud Prevention

Managing Multiple Priorities

Addressing Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Fort Wayne (Time Corners branch) seeks a Part Time Teller to deliver a superior customer experience and grow banking relationships.

You will handle a variety of interactions, educate customers on options, and refer opportunities to branch staff to meet client needs. This in-office role emphasizes balance, accuracy, and adherence to policy while supporting daily teller operations and community banking goals.