Part-Time Teller — Elevate Customer Experience (Shelby Twp)

PNC; Shelby Township (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/prescription coverage

Dental & Vision

401(k) with PNC match

Parental leave (paid)

Job summary

PNC is seeking a Part Time Teller based in Shelby Township, MI at the Hayes/Hall Branch. The role focuses on delivering a personalized customer experience, educating clients on financial options, and identifying opportunities to refer to branch staff.

It requires strong customer service skills and a proactive approach to sales while maintaining accurate branch operations. The position is in-office, with benefits described for part-time employees, and PNC emphasizes a respectful, inclusive

Qualifications

• No degree required; a comparable combination of education and experience may be considered.
• Preferred Skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, proactive sales.
• Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, problem solving, managing multiple priorities.
• No specific certifications or licenses required

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to policies and ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately

Skills

Customer Service

Banking

Proactive Sales

Communication

Education

No Degree

Job description

PNC is seeking a Part Time Teller based in Shelby Township, MI at the Hayes/Hall Branch. The role focuses on delivering a personalized customer experience, educating clients on financial options, and identifying opportunities to refer to branch staff.

It requires strong customer service skills and a proactive approach to sales while maintaining accurate branch operations. The position is in-office, with benefits described for part-time employees, and PNC emphasizes a respectful, inclusive