Part-Time Teller — Elevate Customer Experience

PNC; Wooster (OH); On-site; USD 19,000 - 33,000; Part time

Benefits offered by this job

Health benefits

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Educational assistance

Wellness program

Job summary

PNC in Wooster, OH is seeking a Part Time Teller for its Retail Branch. You will deliver a unique customer experience and help customers manage transactions using digital tools, while educating them on available options.

No degree is required, and prior experience is not mandatory. The role emphasizes customer focus, risk awareness, and collaboration with branch staff to support the bank's goals.

Qualifications

• No university/college degree required for this role.
• Prior experience is not required.
• Military service may be considered in lieu of education.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and ensures teller and branch daily operations and maintenance transactions are completed efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Wooster, OH is seeking a Part Time Teller for its Retail Branch. You will deliver a unique customer experience and help customers manage transactions using digital tools, while educating them on available options.

No degree is required, and prior experience is not mandatory. The role emphasizes customer focus, risk awareness, and collaboration with branch staff to support the bank's goals.