Part-Time Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; Wheaton (IL); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) with match

Stock purchase plan

Back-up care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Wheaton, Illinois is seeking a Part Time Teller to deliver a friendly, accurate customer experience and help customers manage their finances.

Based at the Wheaton Danada branch, this role involves handling a variety of customer interactions, educating on banking options, and referring opportunities to branch staff while adhering to policies and procedures.

Qualifications

• No university degree required; entry to this role is possible.
• No certifications or licenses required.
• Customer-focused approach with attention to detail.

Responsibilities

• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures and ensures efficient, accurate teller operations.

Skills

Customer Service

Cash Handling

Banking Knowledge

Digital Awareness

Problem Solving

Communication

Time Management

Sales Fundamentals

Education

No Degree

Tools

POS & Teller Software

Job description

PNC Financial Services Group, Inc. in Wheaton, Illinois is seeking a Part Time Teller to deliver a friendly, accurate customer experience and help customers manage their finances.

Based at the Wheaton Danada branch, this role involves handling a variety of customer interactions, educating on banking options, and referring opportunities to branch staff while adhering to policies and procedures.