Part-Time Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; Venice (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

PNC Financial Services Group, Inc. is seeking a Part Time Teller in Venice, FL. You will deliver a personalized customer experience, assist with transactions, and educate customers on banking options while identifying opportunities to refer to branch staff.

The role emphasizes strong customer service, accuracy, and adherence to branch procedures. This position is in-office, with a focus on work-life balance and inclusive culture at PNC.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for the role.
• Education: No Degree required; a comparable combination of education, certifications, and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions leveraging technology and resources.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and procedures with sound judgment.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Part Time Teller in Venice, FL. You will deliver a personalized customer experience, assist with transactions, and educate customers on banking options while identifying opportunities to refer to branch staff.

The role emphasizes strong customer service, accuracy, and adherence to branch procedures. This position is in-office, with a focus on work-life balance and inclusive culture at PNC.