Part-Time Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; United States; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) matching

Stock purchase plan

Back-up care

Education assistance

Wellness programs

Job summary

PNC Financial Services Group, Inc. in Greenville, NC is seeking a Part Time Teller to deliver exceptional customer experiences and support daily branch operations. The role emphasizes educating customers on financial options and leveraging technology to assist transactions.

The position focuses on identifying opportunities, referring to branch staff as needed, and maintaining accurate, compliant service standards in a live branch environment.

Qualifications

• Education No Degree
• Certifications No Required Certification(s)
• Licenses No Required License(s)
• Language Assessments No Required or Preferred Language Assessments

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Digital Awareness

Effective Communications

Problem Solving

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Greenville, NC is seeking a Part Time Teller to deliver exceptional customer experiences and support daily branch operations. The role emphasizes educating customers on financial options and leveraging technology to assist transactions.

The position focuses on identifying opportunities, referring to branch staff as needed, and maintaining accurate, compliant service standards in a live branch environment.