Part-Time Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; United States; Sur place; USD 20 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Medical coverage

Dental & vision

401(k) match

Parental leave

Résumé du poste

PNC Financial Services Group, Inc. in Reynoldsburg, OH is hiring a part-time teller to deliver a personalized banking experience and support customers with a range of financial transactions.

You will educate customers on options, identify opportunities, and refer complex needs to branch staff as appropriate. The role emphasizes customer-focused service, risk awareness, and accurate processing of daily operations in a retail branch setting, with incentives based on performance and geographic

Qualifications

• No university degree required.
• Prior experience not required; a comparable education or military service may be considered.
• Knowledge of banking products and customer service is helpful.

Responsabilités

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement to connect with customers and position products.
• Educates customers on options for managing transactions using technology.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Prevention

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Formation

No Degree

Description du poste

PNC Financial Services Group, Inc. in Reynoldsburg, OH is hiring a part-time teller to deliver a personalized banking experience and support customers with a range of financial transactions.

You will educate customers on options, identify opportunities, and refer complex needs to branch staff as appropriate. The role emphasizes customer-focused service, risk awareness, and accurate processing of daily operations in a retail branch setting, with incentives based on performance and geographic