Part-Time Teller — Elevate Customer Banking

PNC; Homestead (Allegheny County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Pension and stock purchase plans

Parental leave

11 paid holidays

Vacation accrual after 90 days

Job summary

PNC invites you to join our Retail Banking team as a Part Time Teller at the Waterfront branch in Homestead, PA. You will deliver a thoughtful customer experience, educate clients on banking options, and help processing transactions with accuracy.

This in-office role emphasizes local community service, teamwork, and adherence to policies. Prior experience is not required, and we offer a comprehensive benefits package for part-time employees.

Qualifications

• No Degree
• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• Prior experience is not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC invites you to join our Retail Banking team as a Part Time Teller at the Waterfront branch in Homestead, PA. You will deliver a thoughtful customer experience, educate clients on banking options, and help processing transactions with accuracy.

This in-office role emphasizes local community service, teamwork, and adherence to policies. Prior experience is not required, and we offer a comprehensive benefits package for part-time employees.