Part-Time Teller – Customer Service & Digital Banking (20 hrs)

Citi; New York (NY); On-site; USD 42,000 - 52,000; Part time

Job summary

The Citi Lynbrook branch is seeking a Part-Time Teller to support daily branch operations, process transactions, and deliver friendly client service. You will assist customers, handle cash, and learn Citi's products to identify opportunities for digital alternatives.

The role emphasizes accuracy, regulatory awareness, and teamwork in a busy retail banking environment. This 20-hour position offers a path to develop foundational banking skills and growth within Citi.

Qualifications

• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts and products offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior and measured by metrics
• Appropriately assess risk in decisions, safeguarding Citi and assets by complying with laws and policies

Skills

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

The Citi Lynbrook branch is seeking a Part-Time Teller to support daily branch operations, process transactions, and deliver friendly client service. You will assist customers, handle cash, and learn Citi's products to identify opportunities for digital alternatives.

The role emphasizes accuracy, regulatory awareness, and teamwork in a busy retail banking environment. This 20-hour position offers a path to develop foundational banking skills and growth within Citi.