Part-Time Teller: Customer-First Banking

PNC; Houston (TX); Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Health coverage

Dental & Vision options

Employee life insurance

401(k) with match

Back-up care

Résumé du poste

PNC’s Meyerland branch in Houston seeks a Part Time Teller to deliver a superior customer experience, educate customers on banking options, and process a variety of interactions. You will identify opportunities, refer to staff when needed, and support lobby engagement to promote PNC products.

No degree is required; prior experience is not mandatory. This in-office role emphasizes service, accuracy, and compliance with policies in a part-time schedule.

Qualifications

• No university/college degree typically required. Prior experience not required.
• Customer service and cash handling skills are beneficial for success in this role.
• Strong interpersonal and communication skills to engage customers and educate them on options.

Responsabilités

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Connaissances

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Problem Solving

Understanding Customer Needs

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Addressing Customer Needs

Digital Awareness

Formation

No Degree

Description du poste

PNC’s Meyerland branch in Houston seeks a Part Time Teller to deliver a superior customer experience, educate customers on banking options, and process a variety of interactions. You will identify opportunities, refer to staff when needed, and support lobby engagement to promote PNC products.

No degree is required; prior experience is not mandatory. This in-office role emphasizes service, accuracy, and compliance with policies in a part-time schedule.